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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 637 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Customer service28
  • Price7
  • Unwillingness to rectify situation6
  • Service4
  • Dishonest service tech4
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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 735 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service24
  • Robotic service people4
  • No customer support4
  • Too many nonsense ads that doesnt appeal to any customer3
  • Tecnical support3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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