PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ZaZalum Wigs and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ZaZalum Wigs
Wigsbuy

ZaZalum Wigs and Wigsbuy Overview

Total reviews
51
685
Company responses
0
0
Issues resolved
0
22

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 685 reviews. It is 634 reviews more than ZaZalum Wigs received since Mar 29, 2019.

ZaZalum Wigs and Wigsbuy Consumer Ratings

Rank
64 out of 368 in Beauty Supplies and Equipment category
56 out of 368 in Beauty Supplies and Equipment category
Customer service
47 in category
39 in category
Value for money
45 in category
49 in category
Discounts and Special Offers
31 in category
49 in category

According to consumer ratings and reviews, Wigsbuy ranks 8 points higher in the Beauty Supplies and Equipment category than ZaZalum Wigs. People gave ZaZalum Wigs 1.1 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 63 points higher than the worst rated brand in this category. At the same time, Wigsbuy was rated 1.4 stars for Customer service criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that ZaZalum Wigs has a higher rating than Wigsbuy. Regarding Discounts and Special Offers criterion, consumers gave ZaZalum Wigs 2.2 stars and it is 72% greater than other in category. Wigsbuy however was rated 1.7 stars and it is 55% greater than other in category.

ZaZalum Wigs and Wigsbuy Rating Details

Customer service
1.1 (15 reviews)
1.4 (290 reviews)
Reviewer's quote

...I want my money back NOW! I NEVER buy anything from this fraudulent company again; also I didn't know the wigs are being shipped all the way from China and the customer has to pay for shipping if you send the terrible merchandise back..

Evelyn N

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B
Value for money
1.5 (14 reviews)
1.3 (195 reviews)
Reviewer's quote

...They post phony favorable reviews to real you in and to steal your money. The scam is real and I fell for it...

PissedConsumer1686595

...They DID not refund my money and I have NO wig. Not even a ratty one. Their web site looks amazingly professional...

Flora C
Discounts and Special Offers
2.2 (14 reviews)
1.7 (239 reviews)
Reviewer's quote

This company uses pics of cute styles, but it is not what you get. They are in Hong Kong and it takes a month for shipment. They are garbage wigs.

PissedConsumer1715277

I ordered two beautiful-looking wigs from the Wigsbuy "Celebrity" selections. One was Britney Spears and the other Heather Locklear. Two wigs were deducted from my Visa; and arrived in short order. However, the color of both wigs was not as pictured on site---they both were mousy brown and wrong...

Rebecca C

ZaZalum Wigs and Wigsbuy Pros and Cons

Pros
  • Have beautiful wigs but they are tricking people
  • Cheating black women
  • Wigs look beautiful on the website
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • I will never order again and i want my money back
  • You will be disappointed
  • Hard to get refund
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

ZaZalum Wigs and Wigsbuy Most Positive Reviews

Top rated reviews
4

I ordered an Asymmetric short straight Bob wig in June and i have not received it tracking # UE773778458YP GBW127...

5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

ZaZalum Wigs and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

I ordered my product on a Sunday evening a week ago (7 days) and paid to have it received in 3-5 days (extra $19). The...

1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

ZaZalum Wigs and Wigsbuy Latest Reviews

Recent published reviews

I place a order for a wig on BlackFriday .I had seen their sale promotion that was and Facebook. With shipping and...

Read all 51 reviews

Have not received my order of clip in extensions

Read all 685 reviews

ZaZalum Wigs and Wigsbuy Products and Services

Most reviewed product and services
  • Zazalum Wigs Shipping Service (14 reviews)
  • Zazalum Wigs Wig (1 review)
  • Wigsbuy Wig (345 reviews)
  • Wigsbuy Shipping Service (78 reviews)
  • Wigsbuy Human Hair Wig (41 reviews)