PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and ZaZalum Wigs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
ZaZalum Wigs

Wigsbuy and ZaZalum Wigs Overview

Total reviews
682
49
Company responses
0
0
Issues resolved
22
0

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 682 reviews. It is 633 reviews more than ZaZalum Wigs received since Mar 29, 2019.

Wigsbuy and ZaZalum Wigs Consumer Ratings

Rank
56 out of 366 in Beauty Supplies and Equipment category
64 out of 366 in Beauty Supplies and Equipment category
Customer service
39 in category
47 in category
Website
45 in category
44 in category
Product or Service Quality
53 in category
55 in category

According to consumer ratings and reviews, Wigsbuy ranks 8 points higher in the Beauty Supplies and Equipment category than ZaZalum Wigs. People gave Wigsbuy 1.4 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 70 points higher than the worst rated brand in this category. At the same time, ZaZalum Wigs was rated 1.1 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that ZaZalum Wigs has a higher rating than Wigsbuy. Regarding Product or Service Quality criterion, consumers gave Wigsbuy 1.3 stars and it is 51% greater than other in category. ZaZalum Wigs however was rated 1.2 stars and it is 50% worse than other in category.

Wigsbuy and ZaZalum Wigs Rating Details

Customer service
1.4 (289 reviews)
1.1 (15 reviews)
Reviewer's quote

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B

...I want my money back NOW! I NEVER buy anything from this fraudulent company again; also I didn't know the wigs are being shipped all the way from China and the customer has to pay for shipping if you send the terrible merchandise back..

Evelyn N
Website
2 (289 reviews)
2.1 (13 reviews)
Reviewer's quote

...THERE is NO information on their website of my EVER having ordered and/or cancelled the wig purchase. They wiped it out. CLEVER CON ARTISTS...

Flora C

When I opened the packages neither one of them looked like the picture on the website. When I followed the company's protocol concerning their return policy by emailing them to receive the return address to ship everything back they refused to provide this information. They kept telling me to read...

PissedConsumer1532202
Product or Service Quality
1.3 (269 reviews)
1.2 (12 reviews)
Reviewer's quote

I want a refund for my product I'm contacting my lawyer..

Tina w

This company uses pics of cute styles, but it is not what you get. They are in Hong Kong and it takes a month for shipment. They are garbage wigs.

PissedConsumer1715277

Wigsbuy and ZaZalum Wigs Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Wig they showed
  • Have beautiful wigs but they are tricking people
  • Wigs look beautiful on the website
  • Way the hairstyles looked on the site
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • I will never order again and i want my money back
  • You will be disappointed
  • Hard to get refund

Wigsbuy and ZaZalum Wigs Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

4

I ordered an Asymmetric short straight Bob wig in June and i have not received it tracking # UE773778458YP GBW127...

Wigsbuy and ZaZalum Wigs Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

1

I ordered my product on a Sunday evening a week ago (7 days) and paid to have it received in 3-5 days (extra $19). The...

Wigsbuy and ZaZalum Wigs Latest Reviews

Recent published reviews
1

Ordered a wig. Cancelled the order well within the allotted time. I received an email that asked me "do you wish to...

Read all 682 reviews

Would like my paid for order shipped immediacy or refund over weeks ago

Read all 49 reviews

Wigsbuy and ZaZalum Wigs Products and Services

Most reviewed product and services
  • Wigsbuy Wig (345 reviews)
  • Wigsbuy Shipping Service (78 reviews)
  • Wigsbuy Human Hair Wig (41 reviews)
  • Zazalum Wigs Shipping Service (14 reviews)
  • Zazalum Wigs Wig (1 review)