Wigsbuy vs ZaZalum Wigs: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and ZaZalum Wigs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Wigsbuy

1.6

ZaZalum Wigs

1.5

Wigsbuy

ZaZalum Wigs

Wigsbuy and ZaZalum Wigs Overview

Total reviews

682

Company responses

Issues resolved

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 682 reviews. It is 633 reviews more than ZaZalum Wigs received since Mar 29, 2019.

Wigsbuy and ZaZalum Wigs Consumer Ratings

Rank

56 out of 366 in Beauty Supplies and Equipment category

64 out of 366 in Beauty Supplies and Equipment category

Customer service

39 in category

47 in category

Website

45 in category

44 in category

Product or Service Quality

53 in category

55 in category

According to consumer ratings and reviews, Wigsbuy ranks 8 points higher in the Beauty Supplies and Equipment category than ZaZalum Wigs. People gave Wigsbuy 1.4 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 70 points higher than the worst rated brand in this category. At the same time, ZaZalum Wigs was rated 1.1 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that ZaZalum Wigs has a higher rating than Wigsbuy. Regarding Product or Service Quality criterion, consumers gave Wigsbuy 1.3 stars and it is 51% greater than other in category. ZaZalum Wigs however was rated 1.2 stars and it is 50% worse than other in category.

Wigsbuy and ZaZalum Wigs Rating Details

Customer service

1.4 (289 reviews)

1.1 (15 reviews)

Reviewer's quote

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B

...I want my money back NOW! I NEVER buy anything from this fraudulent company again; also I didn't know the wigs are being shipped all the way from China and the customer has to pay for shipping if you send the terrible merchandise back..

Evelyn N

Website

2 (289 reviews)

2.1 (13 reviews)

Reviewer's quote

...THERE is NO information on their website of my EVER having ordered and/or cancelled the wig purchase. They wiped it out. CLEVER CON ARTISTS...

Flora C

When I opened the packages neither one of them looked like the picture on the website. When I followed the company's protocol concerning their return policy by emailing them to receive the return address to ship everything back they refused to provide this information. They kept telling me to read...

PissedConsumer1532202

Product or Service Quality

1.3 (269 reviews)

1.2 (12 reviews)

Reviewer's quote

I want a refund for my product I'm contacting my lawyer..

Tina w

This company uses pics of cute styles, but it is not what you get. They are in Hong Kong and it takes a month for shipment. They are garbage wigs.

PissedConsumer1715277