PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yourswigs and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yourswigs
Wigsbuy

Yourswigs and Wigsbuy Overview

Total reviews
20
694
Company responses
0
0
Issues resolved
0
22

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 694 reviews. It is 674 reviews more than Yourswigs received since May 5, 2016.

Yourswigs and Wigsbuy Consumer Ratings

Rank
15 out of 354 in Beauty Supplies and Equipment category
59 out of 354 in Beauty Supplies and Equipment category
Customer service
9 in category
42 in category
Product or Service Quality
20 in category
57 in category
Price Affordability
42 in category
59 in category

According to consumer ratings and reviews, Yourswigs ranks 44 points higher in the Beauty Supplies and Equipment category than Wigsbuy. People gave Yourswigs 2.7 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 107 points higher than the worst rated brand in this category. At the same time, Wigsbuy was rated 1.4 stars for Customer service criterion in this category and it is 74 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Yourswigs has a higher rating than Wigsbuy. Regarding Price Affordability criterion, consumers gave Yourswigs 2.8 stars and it is 64% greater than other in category. Wigsbuy however was rated 2 stars and it is 50% worse than other in category.

Yourswigs and Wigsbuy Rating Details

Customer service
2.7 (17 reviews)
1.4 (292 reviews)
Reviewer's quote

...But the customer service was so GOOD it made me consider another star. I ordered Wednesday and received my package Tuesday, so almost a week. Not too bad...

Jalayla

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B
Product or Service Quality
2.5 (16 reviews)
1.3 (272 reviews)
Reviewer's quote

The product I received has no resemblance with the pictures on the website. Colour and style are different. Poor quality and looks very artificial...

PissedConsumer1105684

I want a refund for my product I'm contacting my lawyer..

Tina w
Price Affordability
2.8 (16 reviews)
2 (250 reviews)
Reviewer's quote

DO NOT ORDER FROM THIS CO. I ordered a wig Aug 5, 2017. The wig I ordered was a beautiful short wavy style, and very lightweight. The wig I received was a heavy weight straight thick wig. Not only was it ugly, but it was so large even using the straps could 'nt adjust enough to make it fit. No...

PissedConsumer1124526

They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

Beverley S

Yourswigs and Wigsbuy Pros and Cons

Pros
  • Good service
  • Fast delivery
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • Not like the picture
  • Return policy
  • Product
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

Yourswigs and Wigsbuy Most Positive Reviews

Top rated reviews
5

Originally I was going to give the unit 4 stars, but their customer service has earned them back the 5th star. I...

5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

Yourswigs and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

I purchased a unit from this site and received something totally different. When a refund is requested they ask for a...

1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

Yourswigs and Wigsbuy Latest Reviews

Recent published reviews
1.5

DO NOT ORDER FROM THIS CO. I ordered a wig Aug 5, 2017. The wig I ordered was a beautiful short wavy style, and very...

Read all 20 reviews

I didn't get through. All I want to know is when I will get the wig.

Read all 694 reviews

Yourswigs and Wigsbuy Products and Services

Most reviewed product and services
  • Yourswigs Human Hair Wig (6 reviews)
  • Yourswigs Remy Human Hair Wig (5 reviews)
  • Yourswigs Wig (3 reviews)
  • Wigsbuy Wig (352 reviews)
  • Wigsbuy Shipping Service (79 reviews)
  • Wigsbuy Human Hair Wig (42 reviews)