PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and Yourswigs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
1.6
Wigsbuy
Yourswigs

Wigsbuy and Yourswigs Overview

Total reviews 823 20
Company responses 0 0
Issues resolved 23 0

Wigsbuy and Yourswigs Consumer Ratings

Rank
72 out of 305 in Beauty Supplies and Equipment category
17 out of 305 in Beauty Supplies and Equipment category
Customer service
45 in category
11 in category
Website
70 in category
33 in category
Product or Service Quality
68 in category
22 in category
Price Affordability
83 in category
52 in category

Wigsbuy and Yourswigs Rating Details

Customer service
1.4 (339 reviews)
2.7 (17 reviews)
Reviewer's quote

There is no way to directly contact customer service with this company. No phone number, no live chat at the time I tried. Can only hope they will answer an email...

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...But the customer service was so GOOD it made me consider another star. I ordered Wednesday and received my package Tuesday, so almost a week. Not too bad...

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Website
2 (335 reviews)
3 (15 reviews)
Reviewer's quote

The website uses models with their Real Hair! How are you supposed to see what a wig will look like, if there are no actual pictures of the models wearing the wigs? I took a chance, and when I received the wig, of course it looked nothing like the picture...

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The product I received has no resemblance with the pictures on the website. Colour and style are different. Poor quality and looks very artificial...

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Product or Service Quality
1.3 (308 reviews)
2.5 (16 reviews)
Reviewer's quote

...They have absolutely no style to them at all and the quality is horrible. I purchased 2 wigs for a total of $350. There is NO valid phone number to call them at and the live chat didn't even work...

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...The quality was equally as bad. I've received 120% wigs from premierlace wigs and they have so..

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Price Affordability
2 (291 reviews)
2.8 (16 reviews)
Reviewer's quote

They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

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DO NOT ORDER FROM THIS CO. I ordered a wig Aug 5, 2017. The wig I ordered was a beautiful short wavy style, and very lightweight. The wig I received was a heavy weight straight thick wig. Not only was it ugly, but it was so large even using the straps could 'nt adjust enough to make it fit. No...

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Wigsbuy and Yourswigs Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Deceptive website
  • Good service
  • Fast delivery
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • Not like the picture
  • Return policy
  • Product

Wigsbuy and Yourswigs Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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5

Originally I was going to give the unit 4 stars, but their customer service has earned them back the 5th star. I...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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5

I received my wig today I must say it was well worth the money..the hair is very soft and pretty..deliver was exactly wh...

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Wigsbuy and Yourswigs Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

I purchased a unit from this site and received something totally different. When a refund is requested they ask for a...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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1

Sent me the wrong wig. I sent requested picture of item number of wig which was incorrect and they are telling me it is...

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Wigsbuy and Yourswigs Latest Reviews

Recent published reviews
No votes

I received a wig that I did not order and I have been charged twice (once through PayPal and once through The Seller)...

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1.5

DO NOT ORDER FROM THIS CO. I ordered a wig Aug 5, 2017. The wig I ordered was a beautiful short wavy style, and very...

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1

Ordered platinum layered wig got a one length with bangs black footed silver tipped wig. Complained and they had me...

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1.9

The product I received has no resemblance with the pictures on the website. Colour and style are different. Poor...

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Wigsbuy and Yourswigs Products and Services

Most reviewed product and services
  • Wigsbuy Wig (369 reviews)
  • Wigsbuy Shipping Service (104 reviews)
  • Wigsbuy Human Hair Wig (51 reviews)
  • Yourswigs Human Hair Wig (6 reviews)
  • Yourswigs Remy Human Hair Wig (5 reviews)
  • Yourswigs Wig (3 reviews)