PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and Yourswigs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
Yourswigs

Wigsbuy and Yourswigs Overview

Total reviews
692
20
Company responses
0
0
Issues resolved
22
0

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 692 reviews. It is 672 reviews more than Yourswigs received since May 5, 2016.

Wigsbuy and Yourswigs Consumer Ratings

Rank
59 out of 354 in Beauty Supplies and Equipment category
15 out of 354 in Beauty Supplies and Equipment category
Customer service
42 in category
9 in category
Website
50 in category
23 in category
Product or Service Quality
57 in category
20 in category

According to consumer ratings and reviews, Yourswigs ranks 44 points higher in the Beauty Supplies and Equipment category than Wigsbuy. People gave Wigsbuy 1.4 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 74 points higher than the worst rated brand in this category. At the same time, Yourswigs was rated 2.7 stars for Customer service criterion in this category and it is 107 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Yourswigs has a higher rating than Wigsbuy. Regarding Product or Service Quality criterion, consumers gave Wigsbuy 1.3 stars and it is 51% greater than other in category. Yourswigs however was rated 2.5 stars and it is 83% greater than other in category.

Wigsbuy and Yourswigs Rating Details

Customer service
1.4 (292 reviews)
2.7 (17 reviews)
Reviewer's quote

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B

...But the customer service was so GOOD it made me consider another star. I ordered Wednesday and received my package Tuesday, so almost a week. Not too bad...

Jalayla
Website
2 (290 reviews)
3 (15 reviews)
Reviewer's quote

...THERE is NO information on their website of my EVER having ordered and/or cancelled the wig purchase. They wiped it out. CLEVER CON ARTISTS...

Flora C

The product I received has no resemblance with the pictures on the website. Colour and style are different. Poor quality and looks very artificial...

PissedConsumer1105684
Product or Service Quality
1.3 (272 reviews)
2.5 (16 reviews)
Reviewer's quote

I want a refund for my product I'm contacting my lawyer..

Tina w

...The quality was equally as bad. I've received 120% wigs from premierlace wigs and they have so..

Minha

Wigsbuy and Yourswigs Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Wig they showed
  • Good service
  • Fast delivery
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • Not like the picture
  • Return policy
  • Product

Wigsbuy and Yourswigs Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

5

Originally I was going to give the unit 4 stars, but their customer service has earned them back the 5th star. I...

Wigsbuy and Yourswigs Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

1

I purchased a unit from this site and received something totally different. When a refund is requested they ask for a...

Wigsbuy and Yourswigs Latest Reviews

Recent published reviews
1

! still have no wig!! They keep telling me a few more days!

Read all 692 reviews
1.5

DO NOT ORDER FROM THIS CO. I ordered a wig Aug 5, 2017. The wig I ordered was a beautiful short wavy style, and very...

Read all 20 reviews

Wigsbuy and Yourswigs Products and Services

Most reviewed product and services
  • Wigsbuy Wig (350 reviews)
  • Wigsbuy Shipping Service (79 reviews)
  • Wigsbuy Human Hair Wig (42 reviews)
  • Yourswigs Human Hair Wig (6 reviews)
  • Yourswigs Remy Human Hair Wig (5 reviews)
  • Yourswigs Wig (3 reviews)