PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whitepages and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whitepages
Yelp

Whitepages and Yelp Overview

Total reviews
883
713
Company responses
0
0
Issues resolved
4
1

Whitepages was first mentioned on PissedConsumer on Oct 28, 2010 and since then this brand received 883 reviews. It is 170 reviews more than Yelp received since Jan 6, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Whitepages customer support team and Yelp customer service.

Whitepages and Yelp Consumer Ratings

Rank
9 out of 180 in Review Websites and Directories category
12 out of 180 in Review Websites and Directories category
Customer service
No votes
9 in category
Website
No votes
11 in category
Product or Service Quality
No votes
12 in category

According to consumer ratings and reviews, Whitepages ranks 3 points higher in the Review Websites and Directories category than Yelp.

Whitepages and Yelp Rating Details

Customer service
No votes
1.2 (360 reviews)
Reviewer's quote

No help no support!! Poor customer service and files arent even up to date on your *** white pages!!!..

Lamiah

customer service reps hound you until no end, they are rude and have no idea about your general business but proceed to tell you how to run your company. They push and push and push and when you don't want to spend money on yelp they become agitated and disrespectful. Sign up for yelp but ditch...

Jandel
Website
No votes
1.5 (337 reviews)
Reviewer's quote

I have made several attempts to reach someone via the provided contact link available on your website only to be disconnected by your automated system even during normal business hours. I currently have other issues going on in direct result of this. (one example is two overdraft fees, as well as...

Rutha

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172
Product or Service Quality
No votes
1.1 (318 reviews)
Reviewer's quote

I cancel my Services with white. Pages but whites pages has continuing charges me for a service that I already cancel I cancel my membership the same month that I use their Service, so I Want a refund for all the month that I had been charged..

Damyia

...All that work I have put into my business and the quality service I provided. It’s disrespectful and when I call yelp twice they tell me I have to talk to the ceo of the company. How disrespectful and they tell me it will never change, I will never get those reviews posted...

Ansel

Whitepages and Yelp Pros and Cons

Pros
  • I dont care this point
  • Very intrusive
  • Remove our names so we feel safe at home
  • Were nice to me at the beginning
  • Unethical business practice
  • Terrable
Cons
  • Terrible customer service
  • Unethical
  • Incorrect
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

Whitepages and Yelp Most Positive Reviews

Top rated reviews
5

Here are lots of profiles created by my name (Jennifer Peter) and those all profiles are fake kindly please remove...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

Whitepages and Yelp Most Critical Reviews

Lowest rated reviews
1

I used white pages to find an address and was charge $20......but continues to charge each month a monthly charge.....pr...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

Whitepages and Yelp Latest Reviews

Recent published reviews

When I called it asked for extension then hung up. My name is Carol Salgado 8 Woodward st
Cumberland R.I. 02860

Read all 883 reviews
1

As a business owner of a small mental health center, we deal with severely mentally ill people in a variety of ways...

Read all 713 reviews

Whitepages and Yelp Products and Services

Most reviewed product and services
  • Whitepages Public Record (200 reviews)
  • Whitepages Customer Care (65 reviews)
  • Whitepages Membership (62 reviews)
  • Yelp Review Listing (202 reviews)
  • Yelp Advertisement (86 reviews)
  • Yelp Customer Care (55 reviews)