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Wet Seal

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $82 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Cute clothes 3
  • Ease of ordering 2
  • Sizing 2
  • That they had stylish clothing 1
  • Usually receives order 1

Customers don't like

  • Customer service6
  • Failure to deliver items ordered6
  • Shipping4
  • Did not get my order3
  • Wrong items2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 704 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $157 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Misinformation22
  • Long shipping time21
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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