PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Westgate Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Westgate Resorts

Wyndham Hotels And Resorts and Westgate Resorts Overview

Total reviews 527 632
Company responses 0 0
Issues resolved 1 2

Wyndham Hotels And Resorts and Westgate Resorts Consumer Ratings

Rank
205 out of 1186 in Hotels and Resorts category
188 out of 1186 in Hotels and Resorts category
Customer service
146 in category
140 in category
Location
164 in category
147 in category
Facilities and Services
144 in category
96 in category
Price Affordability
149 in category
227 in category

Wyndham Hotels And Resorts and Westgate Resorts Rating Details

Customer service
1.5 (204 reviews)
1.5 (194 reviews)
Reviewer's quote

...Cost me over $2000 for that week from *** Customer service was non-existent. Employees treated me like an intruder rather than a guest because I look different and have a different sounding name. Security interrogated me, publicly humiliated me, and staff lied to me on multiple occasions...

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...The customer service is horrible. I have repeatedly asked to speak to a manager, and they will not transfer me. I have left messages at various numbers but no one returns my calls...

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Location
2.6 (187 reviews)
2.9 (164 reviews)
Reviewer's quote

BAM I have an injury at this location wile a guest of Wyndham rewards and the hotel owners and insurance company and Franchisor all left me haging for $26,000 spent out of pocket and medical bills total piled up . I feel its wyndham Rewards who should be responsible for there actions in not keeping...

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...excited to come to Westgate and I had many things planned including but not limited to taking full advantage of the spa; this is why I chose this particular location. When I arrived on Sunday everything was great. Later in the evening there was an issue with the air conditioner in the room and I reached out to the...

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Facilities and Services
1.8 (177 reviews)
2 (158 reviews)
Reviewer's quote

...I have contacted or will be contacting the San Diego Sherifs Department, Wyndham Diamond Services, Wyndham Customer Care. San Diego Mayors office and Ramada CEO Paul Hanley. I will be leaving customer reviews and feedback on as MANY sites as possible...

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...We have received nothing from Westgate - no goods no services. They have not refunded the deposit and they continue to harass asking for more money for something that was cancelled more than one year ago. Total scam...

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Price Affordability
2 (176 reviews)
1.6 (155 reviews)
Reviewer's quote

We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

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We knew for that price we would have to go through a presentation for TIMESHARE and that was ok because it was something we wanted to do anyways. We called instead of making our reservations online because we have 3 kids and wanted to see about getting tickets for all 5 of us. After giving name etc...

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Wyndham Hotels And Resorts and Westgate Resorts Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
  • Location
  • Northing
  • Amenities
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Poor customer service
  • Your pushy sales men that dont take no for answer
  • Pushy sales manager

Wyndham Hotels And Resorts and Westgate Resorts Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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5

My husband and I went a month ago to Orlando wanted to see what knid of deal we could get.Honestly the first young man w...

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5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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5

I called to request a cruise booking, this was not a bad issue as I was pre booked for the cruise we had chosen.

I call...

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Wyndham Hotels And Resorts and Westgate Resorts Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

When I called to reserve they told me to either change my dates or that there was nothing they could do to give me the...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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1

We were in Branson,Mo. and wanted tickets to some shows. We were told that it would
be $156.00 for two shows. Then the...

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Wyndham Hotels And Resorts and Westgate Resorts Latest Reviews

Recent published reviews
2

sent this August 11th...and NOTHING HAS BEEN DONE
Dear Ramada Poway,
My name is Todd Davey and as you are aware recently h...

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2

I've been trying to make my payment and put my week on hold but every time I call they say they'll call me back...they...

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1.8

Was charged through priceline $177.15 when I checked in my bank account was charged another $194.94 and $50.00 was told...

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1

We mistakenly purchased with Westgate over 19 years ago. We have not used the property in at least 15 years, normally ba...

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Wyndham Hotels And Resorts and Westgate Resorts Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (73 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Wyndham Hotels And Resorts Vacation Ownership (29 reviews)
  • Westgate Resorts Vacation Ownership (166 reviews)
  • Westgate Resorts Room (42 reviews)
  • Westgate Resorts Sales Representative (25 reviews)