PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Westgate Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Westgate Resorts

Wyndham Hotels And Resorts and Westgate Resorts Overview

Total reviews
516
622
Company responses
0
0
Issues resolved
1
2

Wyndham Hotels And Resorts and Westgate Resorts Consumer Ratings

Rank
201 out of 1283 in Hotels and Resorts category
185 out of 1283 in Hotels and Resorts category
Customer service
141 in category
124 in category
Location
162 in category
146 in category
Facilities and Services
149 in category
103 in category
Price Affordability
143 in category
222 in category

Wyndham Hotels And Resorts and Westgate Resorts Rating Details

Customer service
1.5 (198 reviews)
1.5 (189 reviews)
Reviewer's quote

...The customer service is horrendous on top of this. We this problem fixed now. We do not deserve to be ignored..

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Seriously unacceptable customer service at the front desk! Totally unprepared to greet customers. Nice smiles and pleasantry, but totally slow to lousy service. We waited 45-minutes to be checked in after previously waiting for 30 minutes to be told to come back later...

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Location
2.6 (181 reviews)
2.9 (161 reviews)
Reviewer's quote

BAM I have an injury at this location wile a guest of Wyndham rewards and the hotel owners and insurance company and Franchisor all left me haging for $26,000 spent out of pocket and medical bills total piled up . I feel its wyndham Rewards who should be responsible for there actions in not keeping...

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...excited to come to Westgate and I had many things planned including but not limited to taking full advantage of the spa; this is why I chose this particular location. When I arrived on Sunday everything was great. Later in the evening there was an issue with the air conditioner in the room and I reached out to the...

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Facilities and Services
1.8 (171 reviews)
2 (153 reviews)
Reviewer's quote

If his shuttle is not for the services of EVERY hotel guest, than Wyndham needs a new contract, NOT only for Crewtell, but for EVERY individual. If I experience any harassment or retaliation, I have already saved a copy of this correspondence for legal purposes. I only want to excercise my freedom...

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...We have received nothing from Westgate - no goods no services. They have not refunded the deposit and they continue to harass asking for more money for something that was cancelled more than one year ago. Total scam...

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Price Affordability
2.1 (168 reviews)
1.6 (150 reviews)
Reviewer's quote

We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

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We knew for that price we would have to go through a presentation for TIMESHARE and that was ok because it was something we wanted to do anyways. We called instead of making our reservations online because we have 3 kids and wanted to see about getting tickets for all 5 of us. After giving name etc...

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Wyndham Hotels And Resorts and Westgate Resorts Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
  • Location
  • Northing
  • Amenities
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Poor customer service
  • Your pushy sales men that dont take no for answer
  • Pushy sales manager

Wyndham Hotels And Resorts and Westgate Resorts Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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5

My husband and I went a month ago to Orlando wanted to see what knid of deal we could get.Honestly the first young man w...

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5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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5

I called to request a cruise booking, this was not a bad issue as I was pre booked for the cruise we had chosen.

I call...

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Wyndham Hotels And Resorts and Westgate Resorts Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

When I called to reserve they told me to either change my dates or that there was nothing they could do to give me the...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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1

We were in Branson,Mo. and wanted tickets to some shows. We were told that it would
be $156.00 for two shows. Then the...

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Wyndham Hotels And Resorts and Westgate Resorts Latest Reviews

Recent published reviews
1.8

I got room with hot tub it was the most horrible room I've ever stayed in

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No votes

I need to have hr fill out a form employer group health for ss retirement benefits

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No votes

Staff and other guests not wearing masks.
Also very dirty and unappealing grounds.

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No votes

The hotel service was terrible. The manager Abel didnt seem to care and the security manager were rude along with the...

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Wyndham Hotels And Resorts and Westgate Resorts Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (71 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Westgate Resorts Vacation Ownership (165 reviews)
  • Westgate Resorts Room (42 reviews)
  • Westgate Resorts Customer Care (31 reviews)