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West Marine

Boats and Bikes
  • 1 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
2.1
Staff
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • No complaints 2

Customers don't like

  • Customer service2
  • Management staff1
  • To be lied to1
  • Very poor customer service1
  • Web site false postings1
Delete
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.5
Staff
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Personnel in their stores are generally quite pleasant 2
  • Penguin soda stream 1
  • Product quality is fine 1
  • Quality of the product 1
  • Staff from store are usually pleasant 1

Customers don't like

  • Customer service5
  • Communication4
  • Delayed delivery and customer service3
  • Online shopping3
  • False ad promotion3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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