PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
Wen

Younique and Wen Overview

Total reviews
400
1784
Company responses
0
0
Issues resolved
6
2

Younique and Wen Consumer Ratings

Rank
184 out of 894 in Cosmetics and Personal Care category
127 out of 894 in Cosmetics and Personal Care category
Customer service
87 in category
68 in category
Website
121 in category
93 in category
Product or Service Quality
150 in category
111 in category
Reliability
113 in category
65 in category

Younique and Wen Rating Details

Customer service
1.9 (219 reviews)
2 (242 reviews)
Reviewer's quote

...Her customer service is disgusting and not a good representation of your company..

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...I called customer service and they instantly gave me my money back and made a claim. 3 yrs later while on vacation I tried a friends hair system and fell in love. I was really shocked to find out that it was wens mandarin italian fig...

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Website
2.2 (210 reviews)
2.4 (228 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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Product or Service Quality
1.7 (210 reviews)
2 (223 reviews)
Reviewer's quote

...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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Customer service was very helpful and courteous...

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Reliability
1.7 (208 reviews)
2 (93 reviews)
Reviewer's quote

Did not get my order i want a refund plz cuz this is crazy

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Isn't that called FRAUD?The delivery person left it in wrong location on the ground, I didn' :wtf: t even know it was there. I live in Washington so guess what- IT RAINED. So now I have an order I didn't make, with a destroyed box I cannot return it in.Beyond pissedRoni Rave :wtf: :wtf:

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Younique and Wen Pros and Cons

Pros
  • Presenter
  • Love my rep
  • Sales representative
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Products
  • Customer service
  • Tube was only a quater of the way full
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Younique and Wen Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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Younique and Wen Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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Younique and Wen Latest Reviews

Recent published reviews
No votes

Hace unos días me llego mi kit de presentadora y no me llego mi catálogo tampoco me da la opción de ordenar mi cupón...

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No votes

I just puchased a duo of 319, 32oz, and a gallon of bamboo and green tea as I regularly do on June of each year. The man...

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No votes

I missed up when I was getting a box and put done the wrong person I really hope that I can get this fix so the lady...

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No votes

I have tried numerous times to contact Wen to cancel my order and can not get through to anyone! I get beeps, gurgling,...

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Younique and Wen Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)