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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1757 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8
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Younique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $99 AVERAGE LOSS
2.0
Customer service
Website
Staff
Reliability
  • Presenter 3
  • Sales representative 2
  • Swift delivery 1
  • Website 1
  • Tiara lupidi was an amazing presenter 1

Customers don't like

  • Quality5
  • Products4
  • Bad quality3
  • Tube was only a quater of the way full2
  • Unrealistic advertisment2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Dallas, Texas, United States #1182229
These are not comparable companies. These 2 companies do not sell any of the same types of products (Wen is only haircare, whereas Younique is almost all other types of cosmetics except for haircare), and they have different sales structures where Younique is sold by a sales team working from home and Wen is sold direct to consumer from their website and in certain beauty stores such as Sephora.