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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1762 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Unhelpful customer service4
  • Losing my hair when i shampooed4
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Younique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 277 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Presenter 3
  • Sales representative 2
  • Website 1
  • Tiara lupidi was an amazing presenter 1
  • Swift delivery 1

Customers don't like

  • Tube was only a quater of the way full2
  • Shipping time2
  • Quality of products compared to how they advertise it2
  • Products2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Dallas, Texas, United States #1182229

These are not comparable companies. These 2 companies do not sell any of the same types of products (Wen is only haircare, whereas Younique is almost all other types of cosmetics except for haircare), and they have different sales structures where Younique is sold by a sales team working from home and Wen is sold direct to consumer from their website and in certain beauty stores such as Sephora.