PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wen and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wen
Younique

Wen and Younique Overview

Total reviews
1783
387
Company responses
0
0
Issues resolved
2
6

Wen and Younique Consumer Ratings

Rank
125 out of 898 in Cosmetics and Personal Care category
185 out of 898 in Cosmetics and Personal Care category
Customer service
70 in category
88 in category
Website
96 in category
125 in category
Product or Service Quality
112 in category
150 in category
Price Affordability
168 in category
203 in category

Wen and Younique Rating Details

Customer service
2 (242 reviews)
1.9 (217 reviews)
Reviewer's quote

...I called customer service and they instantly gave me my money back and made a claim. 3 yrs later while on vacation I tried a friends hair system and fell in love. I was really shocked to find out that it was wens mandarin italian fig...

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...Her customer service is disgusting and not a good representation of your company..

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Website
2.4 (228 reviews)
2.2 (208 reviews)
Reviewer's quote

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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Product or Service Quality
2 (223 reviews)
1.7 (208 reviews)
Reviewer's quote

Customer service was very helpful and courteous...

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...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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Price Affordability
2 (212 reviews)
1.6 (203 reviews)
Reviewer's quote

...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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...It had 1 qty and the price was correct. I checked out. My roommate is a Younique representative and received my order but it didn't show the order only that I placed an order which she had never seen before...

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Wen and Younique Pros and Cons

Pros
  • Smell
  • How it makes my hair feel and look
  • Product
  • Presenter
  • Sales representative
  • Rosewater
Cons
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice
  • Products
  • Tube was only a quater of the way full
  • Defective products

Wen and Younique Most Positive Reviews

Top rated reviews
5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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Wen and Younique Most Critical Reviews

Lowest rated reviews
1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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Wen and Younique Latest Reviews

Recent published reviews
No votes

I have tried numerous times to contact Wen to cancel my order and can not get through to anyone! I get beeps, gurgling,...

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1

After using touch mineral base make up, I am now seeing a dermatologist to resolve the hives, and scarring that...

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No votes

I have dial several numbers and automatically hang up...i want to cancel my subscription

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No votes

I placed an order with a local rep for 116.00. She said write a check. That was back end of April, first of May around....

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Wen and Younique Products and Services

Most reviewed product and services
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)