PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wen and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wen
Younique

Wen and Younique Overview

Total reviews 1787 419
Company responses 0 0
Issues resolved 2 6

Wen and Younique Consumer Ratings

Rank
130 out of 920 in Cosmetics and Personal Care category
196 out of 920 in Cosmetics and Personal Care category
Customer service
70 in category
91 in category
Website
97 in category
131 in category
Product or Service Quality
118 in category
160 in category
Price Affordability
182 in category
216 in category

Wen and Younique Rating Details

Customer service
2 (244 reviews)
1.9 (220 reviews)
Reviewer's quote

...overnight it I am now waiting 3 to 4 weeks for the second box this is ridiculous I can never get the right order or my things on time the girl I spoke to a customer service did not know what she was talking about did not know its FedEx smart post was I could not explain to me why it was taking so long for the mail to come in she did not place a new order nor does she let me know where my refund was for the box that got previously returned she said that she refunded me $111...

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HORRIBLE customer service. Website states to call or email. Called, couldn't get through to anyone..

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Website
2.4 (230 reviews)
2.2 (210 reviews)
Reviewer's quote

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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Product or Service Quality
2 (225 reviews)
1.7 (210 reviews)
Reviewer's quote

used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to doctors, medicine co pay, treatments time from work. Rogaine..

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I placed an order with Ashley z Procick primer and concealer it was 78 dollars and she never sent my product and now will not answer my messages asking if she has heard anything I ordered July 21 and she stole my money and probably kept my primer and asked me to order cause she needed the money I...

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Price Affordability
2 (214 reviews)
1.6 (207 reviews)
Reviewer's quote

...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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Your makeup is very pricey . Not good quialty. l can't believe how price the makeup..

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Wen and Younique Pros and Cons

Pros
  • Smell
  • How it makes my hair feel and look
  • Product
  • Presenter
  • Makeup
  • Sales representative
Cons
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice
  • Products
  • Defective products
  • Customer service

Wen and Younique Most Positive Reviews

Top rated reviews
5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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Wen and Younique Most Critical Reviews

Lowest rated reviews
1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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Wen and Younique Latest Reviews

Recent published reviews
No votes

Wen. based in California boasts a customer service open until 12am. I called at 10 pm est as well as tried chat t and...

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No votes

Having the HARDEST time contacting someone. Sorry...but not very user friendly. Please have someone call me at...

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5

used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to...

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No votes

I need someone to call me trying to reactivate my account !

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Wen and Younique Products and Services

Most reviewed product and services
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)