PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Woodforest National Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Woodforest National Bank
Wells Fargo

Woodforest National Bank and Wells Fargo Overview

Total reviews
479
1616
Company responses
373
0
Issues resolved
5
1

Woodforest National Bank and Wells Fargo Consumer Ratings

Rank
20 out of 725 in Banks category
88 out of 725 in Banks category
Customer service
45 in category
99 in category
Product or Service Quality
32 in category
65 in category
Reliability
36 in category
86 in category
Website
37 in category
76 in category

Woodforest National Bank and Wells Fargo Rating Details

Customer service
1.8 (189 reviews)
1.3 (386 reviews)
Reviewer's quote

...No customer service skills running bank like its her money. I'm waiting on the people I receive loan from to get back with me. Banks are olny suppose to verify funds that's it...

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Product or Service Quality
1.8 (167 reviews)
1.4 (336 reviews)
Reviewer's quote

I cant get anyone on the line in customer service and my card has been blocked. I have way more than enough money in my account to cover my current transactions which this concerns me were in the middle of a pandemic I should be able to have access to my money at any time..

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I got emails from creditors that some of my bills did not go through and they are going to cancel some of my services. Online said to call customer service which is open 24/7, so far I have been on hold with customer service now for an hour and 40 minutes. I was told that the wait would be 10...

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Reliability
1.6 (149 reviews)
1.3 (295 reviews)
Reviewer's quote

TERRIBLE service. Had a hard time getting my PPP delivered. They gave me a harshtime. Time to move on.

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...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Website
2.4 (148 reviews)
1.9 (324 reviews)
Reviewer's quote

...On their website they show they have 788 branches around the USA. But then cannot do a wire transfer in 1 or 2 days ? They state on their website they need "7 days to process" ??? Really ? They processed it when they enter the fed-wire form into the Federal Banking Wire System. Oh..

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Woodforest National Bank and Wells Fargo Pros and Cons

Pros
  • Hours of operation
  • Had alot at first liked the bank now idk
  • Close to my house
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Customer service
  • Lack of consideration or sympathy
  • Unexpected charges
  • Customer service
  • Incompetant
  • Rude representatives

Woodforest National Bank and Wells Fargo Most Positive Reviews

Top rated reviews
5

I have enjoyed working for this company and I appreciate having had this wonderful opportunity to work with you all.As I...

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

Another sorry, whining complaining democrat, trying to play the race card and tattle tell every "dirty little secret" -...

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Woodforest National Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

the bank does not know the time limits on processing a check. Nor does the bank know the difference and definition of...

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

I have a Business account with a branch in Ft. Wayne, IN. I would be very surprised if a single employee in any branch...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Woodforest National Bank and Wells Fargo Latest Reviews

Recent published reviews
No votes

It is after hours and i cant call to see why my debit card isnt working there should be a 24 hour number that i can...

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No votes

I have received two calls from your bank, saying I can lower my debt ratio. Your number comes up on caller I.D. When I...

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No votes

Ii never received a call about my issue

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1.8

I applied for credit from Wells Fargo in 2015 when I bought my House and got a $10,000 credit limited that's how I...

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Woodforest National Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Woodforest National Bank Account (80 reviews)
  • Woodforest National Bank Customer Care (52 reviews)
  • Woodforest National Bank Checking Account (36 reviews)
  • Wells Fargo Account (239 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (199 reviews)