PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Wegmans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Wegmans

Whole Foods Market and Wegmans Overview

Total reviews
184
302
Company responses
0
0
Issues resolved
1
2

Wegmans was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 302 reviews. It is 118 reviews more than Whole Foods Market received since Jul 19, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Whole Foods Market customer support team and Wegmans customer service.

Whole Foods Market and Wegmans Consumer Ratings

Rank
99 out of 623 in Food Stores category
51 out of 623 in Food Stores category
Customer service
81 in category
23 in category
Price Affordability
120 in category
66 in category
Product or Service Quality
67 in category
31 in category

According to consumer ratings and reviews, Wegmans ranks 48 points higher in the Food Stores category than Whole Foods Market. People gave Whole Foods Market 1.7 stars for Customer service criterion in Food Stores category and it is 69 points higher than the worst rated brand in this category. At the same time, Wegmans was rated 2.5 stars for Customer service criterion in this category and it is 127 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Wegmans has a higher rating than Whole Foods Market. Regarding Product or Service Quality criterion, consumers gave Whole Foods Market 2.2 stars and it is 55% greater than other in category. Wegmans however was rated 2.5 stars and it is 79% greater than other in category.

Whole Foods Market and Wegmans Rating Details

Customer service
1.7 (87 reviews)
2.5 (95 reviews)
Reviewer's quote

...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

SedateHyena102

Yesterday (9-29-19I have asked customer service if there is more Fuji apple in their stock, the lady called and the respond was yes we do but we will not put it out until tomorrow (even though there was nothing out there). Today we went back to get the Fuji apples and they weren't looking that...

Fatma S
Price Affordability
1.9 (78 reviews)
2.7 (71 reviews)
Reviewer's quote

...Price per pound is $26. 99. I can see the King Salmon on top of the pile, however, when the person pulled my piece he pulled it from underneath the pile...

PissedConsumer1626393

If you do want a nice, productive, honest shopping experience at higher quality and lower costs go to the Farmer's market on route 9 south of them(1/2 price), Aldi's on route 130, Costco, and/or Walmart. To those suspicious, sorry, but I don't have any business or family ties or any ties to any of...

NoName N
Product or Service Quality
2.2 (74 reviews)
2.5 (66 reviews)
Reviewer's quote

...when they were long on product after an ad the public are refrozen fish !!!! this isn't a story its a fact !!!..

Marlen H

...you got it for a lower price but make sure to always read your receipt because chances are they overcharged you for the more expensive version of the same product since they have them in multiple sizes and prices. I caught them in several overcharges. Apologies from them, yes, but do they fix the issue? Not that I have...

PissedConsumer1621944

Whole Foods Market and Wegmans Pros and Cons

Pros
  • Seafood and produce
  • Prepared foods dept
  • Most of the employees there
  • Whole store usually
  • How things were before
  • Nice store
Cons
  • Bad customer service
  • Very rude
  • Extremely rude store employees
  • Bad customer service
  • That place called wegmans
  • Rudeness of clerk

Whole Foods Market and Wegmans Most Positive Reviews

Top rated reviews
5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

Whole Foods Market and Wegmans Most Critical Reviews

Lowest rated reviews
1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

Whole Foods Market and Wegmans Latest Reviews

Recent published reviews
1.8

Order burger from POS but no option provided to pay from card. Then gather other grocery items and went to get the...

Read all 184 reviews

Overall, Wegmans is a fantastic store - every single location I've been to, which is several. The only exception is an...

Read all 302 reviews

Whole Foods Market and Wegmans Products and Services

Most reviewed product and services
  • Whole Foods Market Customer Care (32 reviews)
  • Whole Foods Market Manager (24 reviews)
  • Whole Foods Market Deli Department (4 reviews)
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (21 reviews)
  • Wegmans Cashier (19 reviews)