PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and Webster Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
Webster Bank

Wells Fargo and Webster Bank Overview

Total reviews
1574
47
Company responses
0
0
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1574 reviews. It is 1527 reviews more than Webster Bank received since May 12, 2008.

Wells Fargo and Webster Bank Consumer Ratings

Rank
85 out of 920 in Banks category
100 out of 920 in Banks category
Customer service
92 in category
81 in category
Product or Service Quality
58 in category
51 in category
Website
67 in category
85 in category

According to consumer ratings and reviews, Wells Fargo ranks 15 points higher in the Banks category than Webster Bank. People gave Wells Fargo 1.3 stars for Customer service criterion in Banks category and it is 119 points higher than the worst rated brand in this category. At the same time, Webster Bank was rated 1.4 stars for Customer service criterion in this category and it is 130 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Webster Bank has a higher rating than Webster Bank. Regarding Website criterion, consumers gave Wells Fargo 1.9 stars and it is 68% greater than other in category. Webster Bank however was rated 1.7 stars and it is 60% greater than other in category.

Wells Fargo and Webster Bank Rating Details

Customer service
1.3 (371 reviews)
1.4 (20 reviews)
Reviewer's quote

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B

...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

PissedConsumer1302947
Product or Service Quality
1.4 (316 reviews)
1.4 (18 reviews)
Reviewer's quote

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445

...95 service fee is a regular thing, except since moving to Florida where there is no such thing as Webster bank I’ve had to use money orders, no big deal. This month same as regulate deposited a money order got an email and went on my way. Only to open the account a month later to find -108...

Doulas
Website
1.9 (307 reviews)
1.7 (17 reviews)
Reviewer's quote

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I received a FedEx return label and next day returned the Hoover Power Mate vacuum. I received a tracking number and this was tracked, verified, and signed. I also verified with...

Kathleen F

Wells Fargo and Webster Bank Pros and Cons

Pros
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
  • Yes
  • We like it
Cons
  • Customer service
  • Incompetant
  • Rude representatives
  • Unscrupulous
  • Dishonest in this bank
  • Dishonest and crooks

Wells Fargo and Webster Bank Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

4

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

Wells Fargo and Webster Bank Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

1

Too many freaking fees !!

Wells Fargo and Webster Bank Latest Reviews

Recent published reviews
1.2

In December I was Told the Safe Deposit Guy Went to Lunch and he had the Keys??? WRONG And Scary as a Customer--You...

Read all 1574 reviews
1

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I...

Read all 47 reviews

Wells Fargo and Webster Bank Products and Services

Most reviewed product and services
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)
  • Webster Bank Customer Care (8 reviews)
  • Webster Bank Mortgage (5 reviews)
  • Webster Bank Account (5 reviews)