PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webster Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webster Bank
Wells Fargo

Webster Bank and Wells Fargo Overview

Total reviews
47
1569
Company responses
0
0
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1569 reviews. It is 1522 reviews more than Webster Bank received since May 12, 2008.

Webster Bank and Wells Fargo Consumer Ratings

Rank
99 out of 1026 in Banks category
81 out of 1026 in Banks category
Additional Fees
100 in category
75 in category
Customer service
79 in category
90 in category
Reliability
45 in category
82 in category

According to consumer ratings and reviews, Wells Fargo ranks 18 points higher in the Banks category than Webster Bank. People gave Webster Bank 1.2 stars for Additional Fees criterion in Banks category and it is 75 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.4 stars for Additional Fees criterion in this category and it is 100 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Webster Bank has a higher rating than Wells Fargo. Regarding Reliability criterion, consumers gave Webster Bank 1.5 stars and it is 74% greater than other in category. Wells Fargo however was rated 1.2 stars and it is 53% greater than other in category.

Webster Bank and Wells Fargo Rating Details

Additional Fees
1.2 (21 reviews)
1.4 (261 reviews)
Reviewer's quote

I deposited some cash and checks on a Friday to cover bills I paid online. I have next day availability.On Sunday I took some of the money out of the atm that I just deposited Friday night at the ATM. Tuesday comes and I have overdrafts for some of the bills I paid. Sunday when I took money out it...

Nyra

There has been numerous times that I am charged over draft fee for transaction that had been posted the day before and I got a different reason from every different person I talked to.

DAGIT O
Customer service
1.4 (20 reviews)
1.3 (367 reviews)
Reviewer's quote

...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

PissedConsumer1302947

...My work found out what wells fa4go did to me and did not help me as their customer and they are going to close their huge account. So maybe that will be important because they did not care what happened to us, as outpr money was not enough apparently. I feel uninformed and exposed...

Angela S
Reliability
1.5 (19 reviews)
1.2 (278 reviews)
Reviewer's quote

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I received a FedEx return label and next day returned the Hoover Power Mate vacuum. I received a tracking number and this was tracked, verified, and signed. I also verified with...

Kathleen F

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

Dezmen

Webster Bank and Wells Fargo Pros and Cons

Pros
  • Yes
  • We like it
  • Nightmare
  • Who did try to make me fell better
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Unscrupulous
  • Dishonest in this bank
  • Dishonest and crooks
  • Customer service
  • Incompetant
  • Rude representatives

Webster Bank and Wells Fargo Most Positive Reviews

Top rated reviews
4

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Webster Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Too many freaking fees !!

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Webster Bank and Wells Fargo Latest Reviews

Recent published reviews
1

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I...

Read all 47 reviews
1

Wells Fargo took money out of my account without my authorization. After hours on the phone and two visits to the bank...

Read all 1569 reviews

Webster Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Webster Bank Customer Care (8 reviews)
  • Webster Bank Mortgage (5 reviews)
  • Webster Bank Account (5 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)