PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webster Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webster Bank
Wells Fargo

Webster Bank and Wells Fargo Overview

Total reviews
47
1573
Company responses
0
0
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1573 reviews. It is 1526 reviews more than Webster Bank received since May 12, 2008.

Webster Bank and Wells Fargo Consumer Ratings

Rank
101 out of 921 in Banks category
85 out of 921 in Banks category
Additional Fees
100 in category
74 in category
Customer service
80 in category
93 in category
Staff
84 in category
92 in category

According to consumer ratings and reviews, Wells Fargo ranks 16 points higher in the Banks category than Webster Bank. People gave Webster Bank 1.2 stars for Additional Fees criterion in Banks category and it is 75 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.4 stars for Additional Fees criterion in this category and it is 101 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Webster Bank has a higher rating than Wells Fargo. Regarding Staff criterion, consumers gave Webster Bank 1.5 stars and it is 52% greater than other in category. Wells Fargo however was rated 1.4 stars and it is 52% worse than other in category.

Webster Bank and Wells Fargo Rating Details

Additional Fees
1.2 (21 reviews)
1.4 (264 reviews)
Reviewer's quote

...They are charging way too many fees and to add to it monthly balances. A thousand dollar balance in checking account, what a joke. What else do you want...

PissedConsumer1363400

...of this bank they lie to people they they do whatever they want with your money and then they and they seem to do whatever they can to get you to incur NSF fees. Like I said just do yourself a favor and don't bank...

PissedConsumer1551325
Customer service
1.4 (20 reviews)
1.3 (370 reviews)
Reviewer's quote

...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

PissedConsumer1302947

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B
Staff
1.5 (19 reviews)
1.4 (298 reviews)
Reviewer's quote

Even when the staff knows you, they are moody. Some times they're accomodating, other times, it's ridiculous policies and short attitudes. For example, I had a money order made with the payee printed...

PissedConsumer1598224

...We tolerate their problems with technology and turnover of staff with a patient attitude as we understand not everything in life can be perfect and instantaneous. We had a VP of Wells Fargo as a client in our business. I don't believe that she even realized that we were a customer of Wells Fargo...

PissedConsumer1186752

Webster Bank and Wells Fargo Pros and Cons

Pros
  • Yes
  • We like it
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Unscrupulous
  • Dishonest in this bank
  • Dishonest and crooks
  • Customer service
  • Incompetant
  • Rude representatives

Webster Bank and Wells Fargo Most Positive Reviews

Top rated reviews
4

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Webster Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Too many freaking fees !!

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Webster Bank and Wells Fargo Latest Reviews

Recent published reviews
1

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I...

Read all 47 reviews
1

when i reported fraud i was informed all was well. two weeks later 10 business days i went in again and was informed...

Read all 1573 reviews

Webster Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Webster Bank Customer Care (8 reviews)
  • Webster Bank Account (5 reviews)
  • Webster Bank Mortgage (5 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)