PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webster Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webster Bank
Wells Fargo

Webster Bank and Wells Fargo Overview

Total reviews 54 1659
Company responses 0 0
Issues resolved 0 1

Webster Bank and Wells Fargo Consumer Ratings

Rank
150 out of 707 in Banks category
106 out of 707 in Banks category
Additional Fees
120 in category
84 in category
Customer service
96 in category
105 in category
Reliability
61 in category
93 in category
Product or Service Quality
78 in category
76 in category

Webster Bank and Wells Fargo Rating Details

Additional Fees
1.2 (23 reviews)
1.4 (286 reviews)
Reviewer's quote

...They are charging way too many fees and to add to it monthly balances. A thousand dollar balance in checking account, what a joke. What else do you want...

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... me back that the house was scheduled to be auctioned off at the courthouse, right before the auction they allowed my redemption payment that included lots of fees and I even had to pay the real estate vendor that was screaming and yelling at me, he also had turned on the water faucet and not turned it off, My neighbor told me the front yard and their yard was saturated with water from the water faucet being left on....

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Customer service
1.3 (22 reviews)
1.3 (402 reviews)
Reviewer's quote

...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

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Then i wrote and e-mail to customer service explaining some of this and let them know to call me when they had it resolved since my time is valuable. After a half hour or so a person from WF called me and was very apologetic and seamed to care about me (the customer) after we got through all the...

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Reliability
1.4 (21 reviews)
1.3 (308 reviews)
Reviewer's quote

My more details for this review is there I clicked three for ATM and debit card lost or stolen and was hung up on

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...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Product or Service Quality
1.4 (20 reviews)
1.4 (350 reviews)
Reviewer's quote

...95 service fee is a regular thing, except since moving to Florida where there is no such thing as Webster bank I’ve had to use money orders, no big deal. This month same as regulate deposited a money order got an email and went on my way. Only to open the account a month later to find -108...

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Webster Bank and Wells Fargo Pros and Cons

Pros
  • Yes
  • We like it
  • Nithing
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Dishonest and crooks
  • Unscrupulous
  • Unprofessional
  • Customer service
  • Incompetant
  • Rudeness

Webster Bank and Wells Fargo Most Positive Reviews

Top rated reviews
4.3

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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No votes
5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Webster Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Too many freaking fees !!

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

I noticed that Webster has been charging overdraft fee for money that has already been deducted from account which as...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Webster Bank and Wells Fargo Latest Reviews

Recent published reviews
1

My more details for this review is there I clicked three for ATM and debit card lost or stolen and was hung up on

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No votes

Went to a Wells Fargo first week in September with death of my son in Huntersville NC. No list of information given to t...

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1

Started getting calls about my account overdue. Due to Corona Virus no one answered a phone to change my address. Did...

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No votes

Wells Fargo as of January 22, 2021, does not offer their customer specific information on what they require to close a d...

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Webster Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Webster Bank Mortgage (5 reviews)
  • Webster Bank Debit Card (2 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (201 reviews)
  • Wells Fargo Checking Account (121 reviews)