PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Zerorez as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
We Clean Carpet of Minneapolis and Zerorez Overview
Total reviews
137
157
Company responses
0
0
Issues resolved
1
1
Zerorez was first mentioned on PissedConsumer on Apr 25, 2013 and since then this brand received 157 reviews. It is 20 reviews more than We Clean Carpet of Minneapolis received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with We Clean Carpet of Minneapolis customer support team and Zerorez customer service.
We Clean Carpet of Minneapolis and Zerorez Consumer Ratings
Rank
69
out of 829 in Cleaning Services category
50
out of 829 in Cleaning Services category
Customer service
46
in category
35
in category
Staff
52
in category
34
in category
Product or Service Quality
46
in category
31
in category
According to consumer ratings and reviews, Zerorez ranks 19 points higher in the Cleaning Services category than We Clean Carpet of Minneapolis.
People gave We Clean Carpet of Minneapolis 1.4 stars for Customer service criterion in Cleaning Services category and it is 104 points higher than the worst rated brand in this category.
At the same time, Zerorez was rated 1.7 stars for Customer service criterion in this category and it is 115 points higher than the worst rated brand in this category.
If we look at Staff criterion, than we see that Zerorez has a higher rating than We Clean Carpet of Minneapolis.
Regarding Product or Service Quality criterion, consumers gave We Clean Carpet of Minneapolis 1.3 stars and it is 69% greater than other in category.
Zerorez however was rated 1.8 stars and it is 79% greater than other in category.
We Clean Carpet of Minneapolis and Zerorez Rating Details
Customer service
1.4 (73 reviews)
1.7 (73 reviews)
Reviewer's quote
First of all they came out and cleaned 3 rooms, a set of stairs and a hallway in LESS than 2 hours! How is that possible? When I pointed out my areas of concern I was advised that those were "high traffic" areas and would not be as clean. INTERESTING but after the carpet dried I noticed that they...
TIFFANY P
...Unacceptable service..
Yaneth H
Staff
1.4 (70 reviews)
1.9 (70 reviews)
Reviewer's quote
On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done which is SHADY! Oh but then comes the ILLEGAL PART. You think you're just signing your name on their electronic pad to approve your debit card transaction but no, they use that...
Julie H
...with via the veterans organizations and connected with the group I belong to called The "Rotary Club" I don't know who the thieves are, whether it the staff who trains the employees or the employees themselves because they are under such pressure by management to "sell up" and because the more jobs they complete the more they get payed which forces them not to pay attention to details and think that they can half step...
PissedConsumer1157136
Product or Service Quality
1.3 (70 reviews)
1.8 (77 reviews)
Reviewer's quote
My problem is that I didn't read the reviews before hiring them or the reviews after they ripped me off until now. I am so burned out on this matter that all I can say is, they are *** crooks. The last conversation I had with these crooks was a couple days ago when a "MANAGER" got involved and...
PissedConsumer1330980
We had our air ducts ckeaned two weeks ago. Hours after the cleaning, we could barely breath. Called the company to come back and check the problem. Did a reclean. Still smell dust every time the AC comes on! Even the dog is coughing, now! Have no idea hiw to fix this problem.
Glenna W
We Clean Carpet of Minneapolis and Zerorez Pros and Cons
Pros
Thought the guy and his wife were decent enough
Technician was nice
Less than zero
When they left
Technician was friendly and professional
Way my carpets were cleaned
Cons
Sloppy workmanship
Quality of service and price
Price quoted when appt made was not what was charged
Misrepresentation on price
Bait and switch
Service and the price gauging
We Clean Carpet of Minneapolis and Zerorez Most Positive Reviews
Top rated reviews
5
Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...
How would you compare We Clean Carpet of Minneapolis vs Zerorez?