PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Zerorez as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Zerorez

We Clean Carpet of Minneapolis and Zerorez Overview

Total reviews
137
157
Company responses
0
0
Issues resolved
1
1

Zerorez was first mentioned on PissedConsumer on Apr 25, 2013 and since then this brand received 157 reviews. It is 20 reviews more than We Clean Carpet of Minneapolis received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with We Clean Carpet of Minneapolis customer support team and Zerorez customer service.

We Clean Carpet of Minneapolis and Zerorez Consumer Ratings

Rank
69 out of 829 in Cleaning Services category
50 out of 829 in Cleaning Services category
Customer service
46 in category
35 in category
Staff
52 in category
34 in category
Product or Service Quality
46 in category
31 in category

According to consumer ratings and reviews, Zerorez ranks 19 points higher in the Cleaning Services category than We Clean Carpet of Minneapolis. People gave We Clean Carpet of Minneapolis 1.4 stars for Customer service criterion in Cleaning Services category and it is 104 points higher than the worst rated brand in this category. At the same time, Zerorez was rated 1.7 stars for Customer service criterion in this category and it is 115 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Zerorez has a higher rating than We Clean Carpet of Minneapolis. Regarding Product or Service Quality criterion, consumers gave We Clean Carpet of Minneapolis 1.3 stars and it is 69% greater than other in category. Zerorez however was rated 1.8 stars and it is 79% greater than other in category.

We Clean Carpet of Minneapolis and Zerorez Rating Details

Customer service
1.4 (73 reviews)
1.7 (73 reviews)
Reviewer's quote

First of all they came out and cleaned 3 rooms, a set of stairs and a hallway in LESS than 2 hours! How is that possible? When I pointed out my areas of concern I was advised that those were "high traffic" areas and would not be as clean. INTERESTING but after the carpet dried I noticed that they...

TIFFANY P

...Unacceptable service..

Yaneth H
Staff
1.4 (70 reviews)
1.9 (70 reviews)
Reviewer's quote

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done which is SHADY! Oh but then comes the ILLEGAL PART. You think you're just signing your name on their electronic pad to approve your debit card transaction but no, they use that...

Julie H

...with via the veterans organizations and connected with the group I belong to called The "Rotary Club" I don't know who the thieves are, whether it the staff who trains the employees or the employees themselves because they are under such pressure by management to "sell up" and because the more jobs they complete the more they get payed which forces them not to pay attention to details and think that they can half step...

PissedConsumer1157136
Product or Service Quality
1.3 (70 reviews)
1.8 (77 reviews)
Reviewer's quote

My problem is that I didn't read the reviews before hiring them or the reviews after they ripped me off until now. I am so burned out on this matter that all I can say is, they are *** crooks. The last conversation I had with these crooks was a couple days ago when a "MANAGER" got involved and...

PissedConsumer1330980

We had our air ducts ckeaned two weeks ago. Hours after the cleaning, we could barely breath. Called the company to come back and check the problem. Did a reclean. Still smell dust every time the AC comes on! Even the dog is coughing, now! Have no idea hiw to fix this problem.

Glenna W

We Clean Carpet of Minneapolis and Zerorez Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • When they left
  • Technician was friendly and professional
  • Way my carpets were cleaned
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Misrepresentation on price
  • Bait and switch
  • Service and the price gauging

We Clean Carpet of Minneapolis and Zerorez Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

5

I had the best experience with Zerorez. I had three room, a hallway and stairs cleaned. Carpet looked great, got out...

We Clean Carpet of Minneapolis and Zerorez Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

1

Long time customer. Was told I had a morning apt. Did not get a 24 to 48 hr notification to tell me I'd been pushed of...

We Clean Carpet of Minneapolis and Zerorez Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

Read all 137 reviews
1

I was given an estimate over the phone. The technician came to the house, got the carpet wet and charged me $250 over...

Read all 157 reviews

We Clean Carpet of Minneapolis and Zerorez Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)
  • Zerorez Carpet Cleaning Service (67 reviews)
  • Zerorez Customer Care (13 reviews)
  • Zerorez Cleaning Service (6 reviews)