Wayfair vs Zulily

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $440 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 610 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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