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Waste Management

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 40 COMPANY RESPONSES
  • 815 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $771 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Use to be good 8
  • Very little 4
  • Hard working collectors 4
  • Website and e-pay options 2
  • Trash pickup 2

Customers don't like

  • Customer service22
  • Very bad service7
  • Rate and the service6
  • Poor service6
  • Corrupt contract6
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Waste Pro Usa

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 29 COMPANY RESPONSES
  • 90 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $220 AVERAGE LOSS
1.9
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Low rates 2
  • Them at first 1
  • One receptionist 1
  • Customer service 1
  • Corporate is processing my refund 1

Customers don't like

  • Missed pickups3
  • Service not being performed as contracted2
  • Missed pick ups2
  • Yard waste a low priority1
  • When yard debris in yard trash bags are thrown back in yard1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1480429

I've been an employee of the Waste Pro facility in Daytona Beach, Florida Division 112, for almost 3yrs. I've never had the chance to see our employees get the right resources needed to make their career more prevalent to the company.

I'm a mechanic, at the shop, my manager will talk down to his fellow employees like they not worth the value of their profession. This is unprofessional, and go against the rules and guidelines of the Waste Pro corporate ethics. We're the lowest paid division out of all the other divisions in central Florida.

I'm here to bash Waste Pro, but hopefully my opinion can come across to help make this company better for the customers and employees to Waste Pro USA. Thank you for your cooperation.

Anonymous
#1435315

No pickup on numerous occasions. Called (on 3 occasions ) and was told that trash would be picked up by 7:30 pm - never happened.

Giving them 1 more chance, which I probably shouldn't. If it happens again, will change companies