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Waste Management
Waste Pro Usa

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Waste Management

Waste Management

Has verified representatives
1.6
  • 11 ISSUES RESOLVED
  • 186 COMPANY RESPONSES
  • 1127 TOTAL REVIEWS
Rank
5 out of 168
in Waste And Recycling Services category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
315 reviews
1.5
133 reviews
Waste Pro Usa

Waste Pro Usa

Has verified representatives
2.1
  • 2 ISSUES RESOLVED
  • 88 COMPANY RESPONSES
  • 191 TOTAL REVIEWS
Rank
2 out of 168
in Waste And Recycling Services category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    51
  • SUCCESSFUL
    8%
  • AVG CALL DURATION
    01:51
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
40 reviews
1.5
11 reviews

How would you compare Waste Management vs Waste Pro Usa?

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Anonymous
#1733346
Customer service
Terrible
Anonymous
#1658786

Horrible customer service! I called to get an appliance picked up, they said hey would get it Monday, called back Wednesday ( yea it’s still not gone), they said by Thursday, called back Friday complained about it not getting picked up and they admitted scrappers will pick it up give it time, we dont pickup appliances in your area, if you move to the city we will.

So there solution was hope for scrappers or have customer move to another HOME. No longer a customer was my solution.

Anonymous
#1480429

I've been an employee of the Waste Pro facility in Daytona Beach, Florida Division 112, for almost 3yrs. I've never had the chance to see our employees get the right resources needed to make their career more prevalent to the company.

I'm a mechanic, at the shop, my manager will talk down to his fellow employees like they not worth the value of their profession. This is unprofessional, and go against the rules and guidelines of the Waste Pro corporate ethics. We're the lowest paid division out of all the other divisions in central Florida.

I'm here to bash Waste Pro, but hopefully my opinion can come across to help make this company better for the customers and employees to Waste Pro USA. Thank you for your cooperation.

Anonymous
#1435315

No pickup on numerous occasions. Called (on 3 occasions ) and was told that trash would be picked up by 7:30 pm - never happened.

Giving them 1 more chance, which I probably shouldn't. If it happens again, will change companies

LateGoldenOriole
#1689930
@Anonymous

Did you change companies? I am looking at Waste Management and their reviews are just as bad.

Each week is a struggle to get both garbage and recycling picked up. They seem to be ok with the garbage, but they have no consistency with the recycling.

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