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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Reliability
Customer service
Staff
Turnaround Time
Diversity of Products or Services
  • Cheaper than buying warranty from dealer 2
  • Repair shop was paid directly 1
  • Quick honest decision about covering the repair 1
  • Fast approval 1
  • Amount of repair savings 1

Customers don't like

  • Policy has double stanards3
  • Misrepresentation about coverage3
  • Lied about coverage3
  • Did not cover new part when needed3
  • Only uses remanufactured parts1
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Window World

Household Services
Has verified representatives
  • 12 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 708 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.9
Reliability
Customer service
Staff
Turnaround Time
Diversity of Products or Services
  • Installation crew 6
  • Price 5
  • Look of the windows 5
  • Warranty and the windows 3
  • Product itself 3

Customers don't like

  • Customer service24
  • Customer service and quality10
  • Never return phone calls7
  • Lack of customer service5
  • Unprofessional installation3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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