Warranty Direct vs Window World

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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Reliability
Customer service
Staff
Diversity of Products or Services
Turnaround Time
  • Amount of repair savings 1
  • Cheaper than buying warranty from dealer 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Lied about coverage4
  • Did not cover new part when needed3
  • I still had to pay hundreds more to get the car fixed3
  • Policy has double stanards3
  • Did not see that auto was repaired as promised2

Products by Warranty Direct

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Window World

Household Services
Has verified representatives
  • 9 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 513 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.0
Reliability
Customer service
Staff
Diversity of Products or Services
Turnaround Time
  • Look of the windows 5
  • Price 4
  • Installation crew 3
  • Warranty and the windows 3
  • Windows themselves are okay 2

Customers don't like

  • Lack of customer service14
  • Customer service and quality12
  • Customer service9
  • Unprofessional installation9
  • Never return phone calls9

Products by Window World

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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