PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VUDU and Xfinity as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VUDU
Xfinity

VUDU and Xfinity Overview

Total reviews
35
850
Company responses
0
0
Issues resolved
1
5

Xfinity was first mentioned on PissedConsumer on Feb 8, 2010 and since then this brand received 850 reviews. It is 815 reviews more than VUDU received since Sep 30, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with VUDU customer support team than with Xfinity customer service.

VUDU and Xfinity Consumer Ratings

Rank
72 out of 394 in Games and Movies category
269 out of 1912 in Telecommunications category
Billing Practices
57 in category
183 in category
Customer service
66 in category
222 in category
Product or Service Quality
55 in category
162 in category

VUDU and Xfinity Rating Details

Billing Practices
1.4 (21 reviews)
1.5 (284 reviews)
Reviewer's quote

...So I've escalated the issue as a dispute on my billing account, because apparently no one is home at VUDU. Next I'll be asking how to delete my billing info or block VUDU on my billing account so this doesn't happen again..

PissedConsumer1117401

...Their billing practices are ineffective and unethical. Try another company!..

Kathleen C
Customer service
1.2 (20 reviews)
1.3 (398 reviews)
Reviewer's quote

VUDU customer service asked me to send them both codes even though only one was through their company. I also contacted Sony customer support. Sony informed me that VUDU redeemed my code, but VUDU customer service MANAGEMENT continued to argue with me (even though I have an email from Sony that...

Madison R

When customer service more than three times, as other previous calls the same claims were too the claim by the employee for xfinity. Several employees from several calls assured a frantic person with a chronic illness that only $9 and change is the AUTO DEBITED amount that will be taken from his...

Marty I
Product or Service Quality
1.7 (19 reviews)
1.7 (337 reviews)
Reviewer's quote

It won't let me use the service I have paid for..

Corra

Over charge for service. Customers service is horrible. Keep transferring to different departments...

Jannie

VUDU and Xfinity Pros and Cons

Pros
  • Convenient check out
  • Rating system
  • Interface
  • Internet speed
  • When it works right
  • Promotional prices
Cons
  • No one answers any issues
  • Only robo letters are sent when you complain
  • Dissapointed
  • Customer service
  • Price
  • Unwillingness to rectify situation

VUDU and Xfinity Most Positive Reviews

Top rated reviews
4.6

I used to have over 600 DVDs. They would be a burden to move and store. But now after converting them I can take my...

5

Pissed , several channels not working on a daily basis. The On demand NEVER works.. Don't get me started on the shifty ...

VUDU and Xfinity Most Critical Reviews

Lowest rated reviews
1

VUDU gave me a $5.50 promo credit good for six days. I rented a DVD for $0.99. For some reason, they billed my payment...

1

SOOO MANY COMMERCIALS ON XFINITY ONLINE. IT IS OUTRAGEOUS!! DISGUSTING! Since you have to pay for xfinity there is...

VUDU and Xfinity Latest Reviews

Recent published reviews
1

My 1 year old son grabbed the remote and bought a movie called zombie land double tap and I want to get my money back,...

Read all 35 reviews
2.2

This is twice i have signed up under a promotion for a $gift card after three months and both times they have claimed...

Read all 850 reviews

VUDU and Xfinity Products and Services

Most reviewed product and services
  • Vudu Customer Care (9 reviews)
  • Vudu Streaming Service (6 reviews)
  • Vudu Website (1 review)
  • Xfinity Internet Service (108 reviews)
  • Xfinity Customer Care (98 reviews)
  • Xfinity Bundle (61 reviews)