PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Voguewigs and Wigsis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Voguewigs
2.7
Wigsis
1.7
Voguewigs
Wigsis

Voguewigs and Wigsis Overview

Total reviews 37 894
Company responses 0 0
Issues resolved 0 4

Voguewigs and Wigsis Consumer Ratings

Rank
44 out of 512 in Beauty Supplies and Equipment category
127 out of 512 in Beauty Supplies and Equipment category
Website
30 in category
97 in category
Customer service
65 in category
90 in category
Exchange, Refund and Cancellation Policy
57 in category
82 in category
Product or Service Quality
42 in category
120 in category

Voguewigs and Wigsis Rating Details

Website
3.1
(21 reviews)
2
(337 reviews)
Reviewer's quote

When I placed the order on the website the color that I really wanted was not available so I chose the next best thing. After receiving the wig I realized it was way too dark and there was a color card attached to it which had a color I had not seen on the website. I called the company before...

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Buyer beware, the wigs aren't anything like the pictures shown on their website located in Illinois. They have a 30 day return/refund policy but you have to ship it back to China, and they state if there is a problem getting the package returned, no refund will be issued. You have to pay for the...

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Customer service
1.8
(19 reviews)
1.5
(379 reviews)
Reviewer's quote

I had to call customer service for help. Galy was so helpful in handling it & let me know about the Mother's Day sale, & also the Wigscript promotion. That saved me a lot which I appreciate in these days of most things costing more! Vogues continued as if nothing has changed,which I cannot say for...

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...After several emails to their customer service I was not getting anywhere trying to process a return or refund. Moral of the story, don't bother to waste your time or money. It was not my first time being burned with them..

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Exchange, Refund and Cancellation Policy
1.9
(18 reviews)
1.5
(359 reviews)
Reviewer's quote

I had to file a dispute with my credit card company to get a refund for the two wigs that were BOTH returned. Neither wig had been tried on..

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I purchased a wig Order #:TA230924C4964 and need to return it for a full refund excluding the original shipping cost. I have made several attempts to do this and the replies I have received are Very Unsatisfactory to say the least. According to the site I should be able to return this wig without a...

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Product or Service Quality
2.5
(17 reviews)
1.6
(351 reviews)
Reviewer's quote

Customer Service said return was bad. I returned the wig in perfect condition. They said it was a bad:return...

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...All that I have received in one reply wanting a picture of the wig! I do not have phone to do that type of service. Now they do not answer my e-mails at all. They want to do business by email, no phone numbers are provided...

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Voguewigs and Wigsis Pros and Cons

Pros
  • Nice colors
  • Wigs are shipped to you quickly
  • Ordering from vogue they were helpful
  • Disappointing
  • To return this wig please send address
  • No pros
Cons
  • Poor follow up to customer concerns
  • Getting ripped off
  • Getting a refund is almost impossible
  • Poor customer service
  • Wigs bad return deadline hidden being scammed no return address
  • This company is a scam

Voguewigs and Wigsis Most Positive Reviews

Top rated reviews
5

When I placed the order on the website the color that I really wanted was not available so I chose the next best thing....

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5

First I really like ordering from wigsis, very quick delivery. I have been a wig wearer for 25 years and this is my new...

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5

I have purchased 6 wigs and top pieces. I love them all. Some are extras to have for back up. Some are different which...

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5

I love this wig have had it for several years, no one knows that it is a wig except for very close friends, I have two...

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Voguewigs and Wigsis Most Critical Reviews

Lowest rated reviews
1

Customer Service said return was bad. I returned the wig in perfect condition. They said it was a bad:return. They lied...

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1

This company's supplier or factory is based in China, so it makes it impossible to get a replacement or refund in case...

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1

Your company is a COMPLETE joke!
I have contacted and spoke with many different people in regards to try and order this...

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1

I ordered a wig, paid the $75 plus shipping. What I received was the wrong color (it looked nothing like the photo of...

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Voguewigs and Wigsis Latest Reviews

Recent published reviews
No votes

I Ive bought from vogue. for years band never had a problem like this before Ive been trying to get a refund for a...

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No votes

I am waiting for the code! Well I tried to order a grey wig for myself. I am losing my hair and I need to do something...

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2.8

I returned a wig immediately UPS. Its been 23 working days and still no word from
them. If I call or email, they tell me...

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No votes

This item was order 1-31-2024 and have not got a tracking number.Jacklyn Smith Mature wig real hair order...

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