PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and Voguewigs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
Voguewigs

Wigsbuy and Voguewigs Overview

Total reviews 808 25
Company responses 0 0
Issues resolved 23 0

Wigsbuy and Voguewigs Consumer Ratings

Rank
67 out of 319 in Beauty Supplies and Equipment category
25 out of 319 in Beauty Supplies and Equipment category
Customer service
44 in category
38 in category
Website
65 in category
19 in category
Product or Service Quality
63 in category
19 in category
Price Affordability
81 in category
20 in category

Wigsbuy and Voguewigs Rating Details

Customer service
1.4 (334 reviews)
1.6 (12 reviews)
Reviewer's quote

...I tried to call the customer service number and it was someone speaking in another language and a voicemail. Like what the *** ?..

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Customer service is non existent, seeing as I cancelled my order (in writing) 3 days before they shipped the 1 item in Stock - and billed me for both. No credit for the item that should have been half price not any adjustment for shipping so I paid $12 to ship one rather than 2. Worse is billing me...

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Website
2 (330 reviews)
3.2 (13 reviews)
Reviewer's quote

The website uses models with their Real Hair! How are you supposed to see what a wig will look like, if there are no actual pictures of the models wearing the wigs? I took a chance, and when I received the wig, of course it looked nothing like the picture...

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Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then was told I would have to pay to send back and i could order a new wig but pay for that one upfront also. Scammers..

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Product or Service Quality
1.3 (305 reviews)
2.7 (10 reviews)
Reviewer's quote

...Products ordered from any company that refuse to return the payment or the product is a (Scam) Bad Business Practice..

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...I dont think I should have to pay anything, since neither product was not the color that was advertised. I find it almost disgraceful, that I asked the one to be donated and they are going to resell it. This was in June 2018..

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Price Affordability
2 (286 reviews)
3.4 (8 reviews)
Reviewer's quote

They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

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My first exposure to them was quite good. Although if you are using their chat option, and it's near closing time for them, they don't tell you. They just disappear regardless of the topic. Secondly, I requested a lovely synthetic wig called Sylvia, non returnable as it was on sale. Fine. I...

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Wigsbuy and Voguewigs Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Wig they showed
  • Ordering from vogue they were helpful
  • Nice colors
  • Extensive number of wigs
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • Poor follow up to customer concerns
  • Getting ripped off
  • Evasive

Wigsbuy and Voguewigs Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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4.3

I had never bought a wig before, but decided to order this one online. Had trouble so I called the 1-800 number and got...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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4.1

I haven't had a problem with Voguewigs. Yeah they charge a "restocking" fee, but guess what? There's a hygiene issue,...

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Wigsbuy and Voguewigs Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

Your company is a COMPLETE joke!
I have contacted and spoke with many different people in regards to try and order this...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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1

Order Christie Brinkley wig from Vogue. Very disappointed. Wig was so fake looking. Shiny and looked nothing like the...

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Wigsbuy and Voguewigs Latest Reviews

Recent published reviews
1

I ordered a wig in September and it kept being delayed so I asked for a refund because I was obviously never going to...

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2.8

My first exposure to them was quite good. Although if you are using their chat option, and it's near closing time for...

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1.4

The website uses models with their Real Hair! How are you supposed to see what a wig will look like, if there are no...

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2.5

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then...

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Wigsbuy and Voguewigs Products and Services

Most reviewed product and services
  • Wigsbuy Wig (366 reviews)
  • Wigsbuy Shipping Service (104 reviews)
  • Wigsbuy Human Hair Wig (50 reviews)
  • Voguewigs Shipping Service (3 reviews)