PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and Voguewigs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
Voguewigs

Wigsbuy and Voguewigs Overview

Total reviews
692
24
Company responses
0
0
Issues resolved
22
0

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 692 reviews. It is 668 reviews more than Voguewigs received since Sep 4, 2009.

Wigsbuy and Voguewigs Consumer Ratings

Rank
59 out of 354 in Beauty Supplies and Equipment category
19 out of 354 in Beauty Supplies and Equipment category
Customer service
42 in category
33 in category
Website
50 in category
15 in category
Product or Service Quality
57 in category
18 in category

According to consumer ratings and reviews, Voguewigs ranks 40 points higher in the Beauty Supplies and Equipment category than Wigsbuy. People gave Wigsbuy 1.4 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 74 points higher than the worst rated brand in this category. At the same time, Voguewigs was rated 1.6 stars for Customer service criterion in this category and it is 83 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Voguewigs has a higher rating than Wigsbuy. Regarding Product or Service Quality criterion, consumers gave Wigsbuy 1.3 stars and it is 51% greater than other in category. Voguewigs however was rated 2.7 stars and it is 84% greater than other in category.

Wigsbuy and Voguewigs Rating Details

Customer service
1.4 (292 reviews)
1.6 (11 reviews)
Reviewer's quote

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B

Customer service is non existent, seeing as I cancelled my order (in writing) 3 days before they shipped the 1 item in Stock - and billed me for both. No credit for the item that should have been half price not any adjustment for shipping so I paid $12 to ship one rather than 2. Worse is billing me...

PissedConsumer816680
Website
2 (290 reviews)
3.2 (12 reviews)
Reviewer's quote

...THERE is NO information on their website of my EVER having ordered and/or cancelled the wig purchase. They wiped it out. CLEVER CON ARTISTS...

Flora C

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then was told I would have to pay to send back and i could order a new wig but pay for that one upfront also. Scammers..

PissedConsumer1521241
Product or Service Quality
1.3 (272 reviews)
2.7 (9 reviews)
Reviewer's quote

I want a refund for my product I'm contacting my lawyer..

Tina w

...I dont think I should have to pay anything, since neither product was not the color that was advertised. I find it almost disgraceful, that I asked the one to be donated and they are going to resell it. This was in June 2018..

Yvonne L

Wigsbuy and Voguewigs Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Wig they showed
  • Ordering from vogue they were helpful
  • Extensive number of wigs
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • Getting ripped off

Wigsbuy and Voguewigs Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

4.3

I had never bought a wig before, but decided to order this one online. Had trouble so I called the 1-800 number and got...

Wigsbuy and Voguewigs Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

1

Your company is a COMPLETE joke!
I have contacted and spoke with many different people in regards to try and order this...

Wigsbuy and Voguewigs Latest Reviews

Recent published reviews
1

! still have no wig!! They keep telling me a few more days!

Read all 692 reviews
2.6

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then...

Read all 24 reviews

Wigsbuy and Voguewigs Products and Services

Most reviewed product and services
  • Wigsbuy Wig (350 reviews)
  • Wigsbuy Shipping Service (79 reviews)
  • Wigsbuy Human Hair Wig (42 reviews)
  • Voguewigs Shipping Service (3 reviews)