PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Voguewigs and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Voguewigs
Wigsbuy

Voguewigs and Wigsbuy Overview

Total reviews
25
796
Company responses
0
0
Issues resolved
0
22

Voguewigs and Wigsbuy Consumer Ratings

Rank
23 out of 305 in Beauty Supplies and Equipment category
63 out of 305 in Beauty Supplies and Equipment category
Website
16 in category
63 in category
Customer service
37 in category
43 in category
Exchange, Refund and Cancellation Policy
25 in category
44 in category
Product or Service Quality
19 in category
63 in category

Voguewigs and Wigsbuy Rating Details

Website
3.2 (13 reviews)
2 (325 reviews)
Reviewer's quote

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then was told I would have to pay to send back and i could order a new wig but pay for that one upfront also. Scammers..

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...THE PICTURES POSTED ON THE WEBSITE ARE FROM THE WEB. NONE OF THESE SISTERS HAVE BEEN PAID TO MODEL THESE WIGS. I WOULD NOT PUT ONE OF THESE WIGS ON A PIT BULL...

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Customer service
1.6 (12 reviews)
1.4 (327 reviews)
Reviewer's quote

Customer service is non existent, seeing as I cancelled my order (in writing) 3 days before they shipped the 1 item in Stock - and billed me for both. No credit for the item that should have been half price not any adjustment for shipping so I paid $12 to ship one rather than 2. Worse is billing me...

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...I tried looking up a customer service number and you do not have one for the United States. I think this is a very poor way to do business. I paid for the wig, and ordered it but have no way to contact you to let you know I have not received it...

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Exchange, Refund and Cancellation Policy
1.7 (11 reviews)
1.1 (261 reviews)
Reviewer's quote

Vogue refuses to refund my $121 until the package is returned by the post office (yea good luck especially this time of the year). What if the post office lost the package, then what? This is bull ***. I paid didn't receive the order but they are holding my money hostage until the post office does...

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...They had the nerve to inform me that I would only be entitled to a 30% refund. Horrible company, look elsewhere..

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Product or Service Quality
2.7 (10 reviews)
1.3 (299 reviews)
Reviewer's quote

...I dont think I should have to pay anything, since neither product was not the color that was advertised. I find it almost disgraceful, that I asked the one to be donated and they are going to resell it. This was in June 2018..

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Interestingly enough my product arrived yesterday. It was also the correct item. Thank you for your assistance..

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Voguewigs and Wigsbuy Pros and Cons

Pros
  • Ordering from vogue they were helpful
  • Nice colors
  • Extensive number of wigs
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • Poor follow up to customer concerns
  • Getting ripped off
  • Evasive
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

Voguewigs and Wigsbuy Most Positive Reviews

Top rated reviews
4.3

I had never bought a wig before, but decided to order this one online. Had trouble so I called the 1-800 number and got...

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5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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4.1

I haven't had a problem with Voguewigs. Yeah they charge a "restocking" fee, but guess what? There's a hygiene issue,...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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Voguewigs and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

Your company is a COMPLETE joke!
I have contacted and spoke with many different people in regards to try and order this...

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1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

Order Christie Brinkley wig from Vogue. Very disappointed. Wig was so fake looking. Shiny and looked nothing like the...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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Voguewigs and Wigsbuy Latest Reviews

Recent published reviews
2.8

My first exposure to them was quite good. Although if you are using their chat option, and it's near closing time for...

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1

The product was not nearly as described, and overall a complete ripoff.

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2.5

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then...

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2.3

DoNothing as I expected. Very low quality wig. Has strong odor &;;;;;;;;amp; terrible cut...

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Voguewigs and Wigsbuy Products and Services

Most reviewed product and services
  • Voguewigs Shipping Service (3 reviews)
  • Wigsbuy Wig (365 reviews)
  • Wigsbuy Shipping Service (102 reviews)
  • Wigsbuy Human Hair Wig (51 reviews)