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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service8
  • Cancellation policies5
  • Lack of resoution4
  • Service4
  • Scripted answers from service reps4
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $62.8K CLAIMED LOSSES
  • $480 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • Having internet 3
  • Installer 3
  • That i was not only one being screwed 3
  • When it works right 2

Customers don't like

  • Price6
  • Customer service4
  • Dishonest service tech4
  • Service4
  • Unwillingness to rectify situation3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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