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Vivint

Security and Protection Services
  • 3 ISSUES RESOLVED
  • 556 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 6
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 4
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service23
  • Service5
  • Cancellation policies5
  • Scripted answers from service reps4
  • Lack of resoution4
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 625 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $666 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Customer service28
  • Price6
  • Unwillingness to rectify situation5
  • Service4
  • Dishonest service tech4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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