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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Price 5
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service10
  • Cancellation policies5
  • Service4
  • Scripted answers from service reps4
  • Lack of resoution4
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  • 2 ISSUES RESOLVED
  • 617 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $765 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Use to be good 6
  • Not much from their company 5
  • Not a thing 4
  • Very little 3
  • Website and e-pay options 2

Customers don't like

  • Customer service9
  • Rate and the service6
  • Poor service6
  • Corrupt contract6
  • Very bad service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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