PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whoeasy and VitalChek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VitalChek
2.9
Whoeasy
VitalChek

Whoeasy and VitalChek Overview

Total reviews 896 3107
Company responses 851 1879
Issues resolved 3 40

Whoeasy and VitalChek Consumer Ratings

Rank
50 out of 116 in Background and People Search category
5 out of 116 in Background and People Search category
Billing Practices
34 in category
No votes
Customer service
42 in category
No votes
Product or Service Quality
44 in category
No votes
Website
46 in category
No votes

Whoeasy and VitalChek Rating Details

Billing Practices
1.1
(272 reviews)
No votes
Reviewer's quote

You keep taking money off my card and I dont know who this company I would like a refund cause my daughter been missing her money and we see its from this billing..

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Received DOB well in time Quick and easy to order Website is informative enough Good billing practices Worked well overall..

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Customer service
1.1
(264 reviews)
No votes
Reviewer's quote

Zero customer service they charge me twice..

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Great customer service! Price of the document was way too expensive, but I did not have a choice...

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Product or Service Quality
1.1
(256 reviews)
No votes
Reviewer's quote

My account was charged for whoeasy I haven't used this service in over 45 days and I want my money back your service is terrible and I would not recommend whoeasy to anyone I was very unhappy with whoeasy the service did not help me at all..

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...I will always use this service if I ever need anything again..

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Website
1.3
(252 reviews)
No votes
Reviewer's quote

...found this website and it took my credit card. thought they would send out an email and tell me where the phone was on the open website page, after I paid. never got the phone's location, email..

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The website was a bit difficult and not very user friendly. I wanted an original and a copy. When the final page came up it only showed one copy so I put in I wanted another one and instead of just sending me a second copy they duplicated my order...

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Whoeasy and VitalChek Pros and Cons

Pros
  • Dont like
  • There are no pros
  • Horrid
  • Able to order on line
  • That the website was fast and easy to order on
  • Easy ordering process
Cons
  • Unauthorized subscription charge on the credit card
  • How they scam innocent people
  • Use and overcharge of my credit card- no product received-scam
  • Horrible customer service
  • Expensive
  • Entire experience

Whoeasy and VitalChek Most Positive Reviews

Top rated reviews
5

I only used the service once. I was at work today some money was taken off my card twice I called to check my balance...

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5

I received my order quickly and safely. Not much else to say, though this review request requires me to type in at...

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5

I too did not sigh up for this extended service. When I saw the charge in my bank account yesterday 06.09.2017 I call...

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5

I can't lie I was a little upset about the price but it came so quick I couldn't stay mad it's worth the price.

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Whoeasy and VitalChek Most Critical Reviews

Lowest rated reviews
1

There's two charges on my card and I've never used the site I demand it be fixed

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1

I paid took 4 days about to ship then they canceled accusing of no recor found really ?

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1

I initially contacted your services to locate a lost phone. This service collects and markets services.

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1

I am in the process of trying to get a drivers license and needed my birth certificate to do so, as the original was...

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Whoeasy and VitalChek Latest Reviews

Recent published reviews
No votes

Charged my Discover card for 5 years for service I did not sign up for. Their supposed customer service phone numbers...

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2

Our marriage license had my name incorrect on our license. I have now had to send the license etc back to the State to...

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No votes

Nobody ever answers the phone trying to cancel but its hard when nobody answers and I dont have the account login

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1.8

We had two orders. The first was for four birth certicates that needed to have an apostille copy for international use....

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