PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whoeasy and VitalChek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whoeasy

Whoeasy

Has Verified Representatives
2.5
VitalChek

VitalChek

Has Verified Representatives
2.3
Whoeasy
VitalChek

Whoeasy and VitalChek Overview

Total reviews 810 1574
Company responses 806 930
Issues resolved 2 15

Whoeasy and VitalChek Consumer Ratings

Rank
9 out of 76 in Background and People Search category
10 out of 76 in Background and People Search category
Billing Practices
20 in category
No votes
Exchange, Refund and Cancellation Policy
22 in category
No votes
Customer service
23 in category
No votes
Product or Service Quality
25 in category
No votes

Whoeasy and VitalChek Rating Details

Billing Practices
1.1 (253 reviews)
No votes
Reviewer's quote

You keep billing my cash app, I am disabled and I want it to stop no more please stop billing my cash app..

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...I went through all of the forms with Vital Check and it would not let me enter in my billing address for my credit card. It pre-filled in my aunt's address and I could not change it. So I was unable to complete the purchase...

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Exchange, Refund and Cancellation Policy
1.2 (247 reviews)
No votes
Reviewer's quote

Can't actually speak to a person to cancel!! Wonder why???? I expect confirmation of my cancellation immediately!!..

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...CS rep doesnt want to refund $17. 50 UPS overnight for an order placed 5 days ago and that still hasnt arrived yet. I spoke directly to the respective County Health dept about this doc on the 21st and they said they would get it out that day...

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Customer service
1.1 (242 reviews)
No votes
Reviewer's quote

Zero customer service they charge me twice..

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...There isnt any customer service. Do NOT Use this company unless you want to pay for nothing..

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Product or Service Quality
1.1 (236 reviews)
No votes
Reviewer's quote

Stop charging me SCAM artist they wont stop payment I dont use service..

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You can't reach anyone on the phone only way you can talk to anyone is to email it's *** and really *** customer service..

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Whoeasy and VitalChek Pros and Cons

Pros
  • Dont like
  • There are no pros
  • Horrid
  • That the website was fast and easy to order on
  • Able to order on line
  • Bogus company
Cons
  • Unauthorized subscription charge on the credit card
  • How they scam innocent people
  • Use and overcharge of my credit card- no product received-scam
  • Horrible customer service
  • That my issue has yet to be resolved
  • Entire experience

Whoeasy and VitalChek Most Positive Reviews

Top rated reviews
5

AWFUL DOESNT GIVE YOU THE RIGHT INFORMATION. I DO NOT RECOMMEND!

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5

I agree. Do not order from this company. Not only did they charge me over $70 ($18 in shipping fees) to mail me a...

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5

Scam artist theifs false advertizing

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5

I need a birthcertificate for retirement benefits so I expedited the order through Vital check and they told me there...

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Whoeasy and VitalChek Most Critical Reviews

Lowest rated reviews
1

WHOEASY.COM scams you into believing they will provide information about a phone number. The initial price is one...

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1

I can't believe that the U.S government allows such a scam to exist let alone be the sole source for obtaining...

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1

I keep asking you all to stop taking money off my card i have no number to reach you at so u am going to sue because i...

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1

My birth certificate was lost in the mail. I filed a claim with UPS, they told me to contact vital check, then vital...

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Whoeasy and VitalChek Latest Reviews

Recent published reviews
1

Can't actually speak to a person to cancel!! Wonder why???? I expect confirmation of my cancellation immediately!!

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1

Will not acknowledge they have a crystal clear copy of my request. There is no way to correct or get my money back....

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1

I have no use FOR THE INFORMATION THAT THIS SUBSCRIPTION PROVIDES. IT ONLY RELEASES INFO THAT I ALREADY KNOW! I WANT MY...

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No votes

My order form will not let me enter my phone number to complete the final step to pay

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Whoeasy and VitalChek Products and Services

Most reviewed product and services
  • Whoeasy Membership (79 reviews)
  • Whoeasy Free Trial (75 reviews)
  • Whoeasy Phone Number Lookup Free Trial (71 reviews)
  • Vitalchek Birth Certificate (711 reviews)
  • Vitalchek Shipping Service (243 reviews)
  • Vitalchek Customer Care (115 reviews)