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Vitalchek

Professional Services
Has verified representatives
  • 6 ISSUES RESOLVED
  • 302 COMPANY RESPONSES
  • 929 TOTAL REVIEWS
  • $51.8K CLAIMED LOSSES
  • $165 AVERAGE LOSS
2.1
Customer service
Website
  • That the website was fast and easy to order on 8
  • Able to order on line 6
  • Quick service and prompt emails 5
  • Prices are upfront 5
  • Easy click website 3

Customers don't like

  • Horrible customer service19
  • It is a rip off and false representation6
  • Entire experience6
  • No refund policy5
  • Handling of private information5
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Whoeasy

Background and People Search
Has verified representatives
  • 1 ISSUES RESOLVED
  • 400 COMPANY RESPONSES
  • 403 TOTAL REVIEWS
2.6
Customer service
Website
  • Your service at first 1
  • Only experimented with initial screen no comments 1
  • Idea of phone look up 1

Customers don't like

  • Didnt know i had an account4
  • Are thieves credit card fraud4
  • Refusing to help3
  • Not having an easy option to terminate my costly account3
  • Never used service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1427312

Do not use this company, terrible, terrible company. Call the county clerk of the city and state in which you are requesting copies of documents with raised seal.

Do not waste your money on Vitalcheck. While waiting for a copy of what i thought would be a clean professional copy with raised seal of my marriage certificate, i decided to call the county clerk of the city of marriage. I was instructed to go to their website and fill out a form, i down loaded form and instructions, sent in form via mail with $10.00 money order for each copy. I received 2 original clean copies of my marriage certificate with a raised seal within a week.

I was still waiting on Vitacheck that i paid extra for rush job, it took Vitalcheck a month after three telephone calls.

All i received was a terrible unreadable copy WITHOUT a raised seal. DO NOT waste your money.

Anonymous
Quitman, Mississippi, United States #1333925

This site is a scam

Anonymous
Sioux City, Iowa, United States #1259770

this company is a joke how can you just lie to someone who take the chance on the site as is and to find out one day before Christmas that they have taken all your money this makes me sick as I am a single mother of four kids and im not asking for a pity party but I don't have a lot of money and the money I do have is very budgeted and you people just take it without asking as I see it that is the same as a thief in my eyes and I will be in contact with the fcc and I hope anyone else who got stolen from does the same and puts you out of business again thanks for ruining my holiday