PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VitaGlo and Vitacost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VitaGlo
1.8
Vitacost
3.1
VitaGlo
Vitacost

VitaGlo and Vitacost Overview

Total reviews 191 131
Company responses 0 0
Issues resolved 0 1

VitaGlo and Vitacost Consumer Ratings

Rank
104 out of 696 in Pharmacy category
40 out of 696 in Pharmacy category
Turnaround Time
74 in category
25 in category
Customer service
102 in category
42 in category
Product or Service Quality
69 in category
29 in category
Price Affordability
73 in category
27 in category

VitaGlo and Vitacost Rating Details

Turnaround Time
1.6 (32 reviews)
3.2 (37 reviews)
Reviewer's quote

Next time I will go through amazon they guarantee all products even third party sellers. If you live out of state plan on not getting your items for 9 days and plan on sons of the items looking like they have been exposed to heat. Instead of just asking for photos of the products that look old I...

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...It is the second and last time I shop here. What a disappointment!!..

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Customer service
1.2 (32 reviews)
2.5 (57 reviews)
Reviewer's quote

...Horrible customer service on an online order. One item was missing and marked as back order. Never was contacted by vitaglo about the status...

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...I will never, ever order from this inferior company again! Customer service is a negative 100!..

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Product or Service Quality
1.9 (29 reviews)
3.1 (52 reviews)
Reviewer's quote

...They did not charge PayPal until the product was shipped. Within two days I had the product in my house. It was the correct product for the price they had advertised...

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...customer she said she will issued a credit for the items i didn't want and I can reorder what I was supposed to but that wasn't what I wanted I needed other product not a refund I wanted to cancel my order reissue my coupon and she said the super7that she wasn't allowed to do that poor customer...

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Price Affordability
2.4 (27 reviews)
3.6 (48 reviews)
Reviewer's quote

...Yank! I have always managed to get my orders and at a good price also. I have always ordered the amount to get the free shipping. I usually get my order within a week...

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I placed an order over a month ago I requested a status. I was told it was canceled. I accidentally placed two orders one was canceled one was not. You debited my account for one of the orders I am still waiting to receive it a month later I cant reach a human being to find out the status of my...

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VitaGlo and Vitacost Pros and Cons

Pros
  • Price
  • Shipping
  • Product
  • Prices are good
  • Fast delivery
  • Have good discounts
Cons
  • Customer service
  • Unreliable shipping
  • Never shipped product
  • Wait too long on phone
  • Poor customer service
  • Customer service responses

VitaGlo and Vitacost Most Positive Reviews

Top rated reviews
5

I have had nothing but excellent service from VitaGlo. I have known Mike, the proprietor, since 1988 when he opened his...

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5

I love vitacost and order from them frequently, but enough is enough. I'm getting vitacost ads in my inbox several time...

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4.7

"On 8/28/14 I ordered 4-2.7 lbs of Garden of Life Raw Meal Meal Replacement-Raw Cacao flavor. It is now 9/4/14, and I...

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5

My recent order (# 1955****) was left in a common postal area at our gated community. My neighbor found it and brought i...

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VitaGlo and Vitacost Most Critical Reviews

Lowest rated reviews
1

terrible company....ordered a part for my juicer...was immediately charged but never saw the product. After multiple...

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1

I ordered 1 item and Vitacost offered a discount for each additional item purchased. I ordered 6 items for a total of $5...

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1

I placed an order over a month ago with this company and had yet to receive it. When I called the business to check the...

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1

I have made a mistake when I left Iherb to deal with this site. I placed an order with them 5 weeks ago, but haven't rec...

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VitaGlo and Vitacost Latest Reviews

Recent published reviews
4.4

I was worried about ordering from vitaglo.com after reading these reviews, but it did anyways. As opposed to a lot of...

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No votes

I was ordered October 25 to international shipping to my family
But still not getting yet.. I contact customer service tw...

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No votes

I called to inquire about my Ester C vitamin delivery and was told that they were back ordered. When I questioned the ti...

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3.5

I placed an order over a month ago I requested a status. I was told it was canceled. I accidentally placed two orders...

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VitaGlo and Vitacost Products and Services

Most reviewed product and services
  • Vitaglo Shipping Service (25 reviews)
  • Vitaglo Owner (1 review)
  • Vitacost Shipping Service (12 reviews)
  • Vitacost Manager (1 review)
  • Vitacost Supplement (1 review)