PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VitaGlo and Vitacost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VitaGlo
Vitacost

VitaGlo and Vitacost Overview

Total reviews
189
61
Company responses
0
0
Issues resolved
0
0

VitaGlo was first mentioned on PissedConsumer on Mar 11, 2008 and since then this brand received 189 reviews. It is 128 reviews more than Vitacost received since Mar 23, 2011.

VitaGlo and Vitacost Consumer Ratings

Rank
89 out of 723 in Pharmacy category
26 out of 723 in Pharmacy category
Customer service
87 in category
32 in category
Turnaround Time
71 in category
23 in category
Staff
92 in category
22 in category

According to consumer ratings and reviews, Vitacost ranks 63 points higher in the Pharmacy category than VitaGlo. People gave VitaGlo 1.2 stars for Customer service criterion in Pharmacy category and it is 107 points higher than the worst rated brand in this category. At the same time, Vitacost was rated 2.7 stars for Customer service criterion in this category and it is 162 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that Vitacost has a higher rating than VitaGlo. Regarding Staff criterion, consumers gave VitaGlo 1.2 stars and it is 53% greater than other in category. Vitacost however was rated 3.1 stars and it is 89% greater than other in category.

VitaGlo and Vitacost Rating Details

Customer service
1.2 (32 reviews)
2.7 (24 reviews)
Reviewer's quote

Why because mike is a terrible at customer service and has managed to upset many customers. This is unopened and after banging it against my counter to loosen it up this is what it looks like. I have bought this before straight from company and it did not looked stuck to the sides from over...

PissedConsumer1184573

no customer service answers only repetitive recordings..

PissedConsumer1752886
Turnaround Time
1.5 (31 reviews)
3.5 (10 reviews)
Reviewer's quote

...What a waste of time and money buying from vitaglo dot com / discount natural foods / whatever else they call them. Had to take it to PayPal to get my money back. AVOID!!!..

PissedConsumer1141180

I used to use Amazon, after comparing so many items and finding them cheaper on Vitacost and also not having to buy 6 at a time which often happens with Amazon grocery products. Vitacost shows diligence and respect to my orders and to me as a customer, offering sales, discounts and free samples. I...

PissedConsumer794781
Staff
1.2 (29 reviews)
3.1 (15 reviews)
Reviewer's quote

I placed my order on 9/16/2019.I should receive it within 7-10 business days. But, did notReceive anything over 10 business days. Called and emailed them to find out the status of my order to no avail. It’s their fault not delivering on time.and showed me the attitude. It is not the way to do...

Sui L

...received yet! When I contacted them asking only to contact the courier they said contact us after 60 days! 60 days! Which means that if I will receive my staff, most of the items will be expired! My order # 606285363 My advice to anyone else is to stay with known sites. This site is specious. It's a lesson for me to deal only using my PayPal or Amazon...

Lindie

VitaGlo and Vitacost Pros and Cons

Pros
  • Price
  • Shipping
  • Product
  • Prices are good
  • Have good discounts
  • Receiving my product quickly
Cons
  • Customer service
  • Unreliable shipping
  • Never shipped product
  • Pulls money from account but no order goes through
  • Management is cold
  • Customer service responses

VitaGlo and Vitacost Most Positive Reviews

Top rated reviews
5

I have had nothing but excellent service from VitaGlo. I have known Mike, the proprietor, since 1988 when he opened his...

5

I love vitacost and order from them frequently, but enough is enough. I'm getting vitacost ads in my inbox several time...

VitaGlo and Vitacost Most Critical Reviews

Lowest rated reviews
1

terrible company....ordered a part for my juicer...was immediately charged but never saw the product. After multiple...

1

I ordered 1 item and Vitacost offered a discount for each additional item purchased. I ordered 6 items for a total of $5...

VitaGlo and Vitacost Latest Reviews

Recent published reviews
1.2

I placed my order on 9/16/2019.
I should receive it within 7-10 business days. But, did not
Receive anything over 10 busin...

Read all 189 reviews

it was not fixed . I was trying to update my address and credit card i
and put the order through. it froze I just want my...

Read all 61 reviews

VitaGlo and Vitacost Products and Services

Most reviewed product and services
  • Vitaglo Shipping Service (25 reviews)
  • Vitaglo Customer Care (12 reviews)
  • Vitaglo Owner (1 review)
  • Vitacost Shipping Service (9 reviews)
  • Vitacost Website (2 reviews)
  • Vitacost Manager (1 review)