PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vitacost and VitaGlo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vitacost
3.1
VitaGlo
1.8
Vitacost
VitaGlo

Vitacost and VitaGlo Overview

Total reviews 131 191
Company responses 0 0
Issues resolved 1 0

Vitacost and VitaGlo Consumer Ratings

Rank
39 out of 695 in Pharmacy category
103 out of 695 in Pharmacy category
Customer service
41 in category
101 in category
Product or Service Quality
29 in category
69 in category
Discounts and Special Offers
27 in category
55 in category
Price Affordability
27 in category
73 in category

Vitacost and VitaGlo Rating Details

Customer service
2.5 (57 reviews)
1.2 (32 reviews)
Reviewer's quote

...I will never, ever order from this inferior company again! Customer service is a negative 100!..

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Why because mike is a terrible at customer service and has managed to upset many customers. This is unopened and after banging it against my counter to loosen it up this is what it looks like. I have bought this before straight from company and it did not looked stuck to the sides from over...

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Product or Service Quality
3.1 (52 reviews)
1.9 (29 reviews)
Reviewer's quote

They offered a product that they did not have available (Vietnamese cinnamon), I wanted 2 bags and so that they would not charge me for shipping I called a friend to see if I wanted to buy something, she asked for another bag of cinnamon and two bags of oatmeal, she gave me the total Enough so that...

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...They did not charge PayPal until the product was shipped. Within two days I had the product in my house. It was the correct product for the price they had advertised...

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Discounts and Special Offers
3.1 (48 reviews)
2.2 (20 reviews)
Reviewer's quote

...Liquid vitamin was wraped in plastic zip lock bag and glass vitamin bottle was wraped in special packaging as well. Very impressed! Thank you!!..

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Order 978805 placed on Jul 3, 2019 arrived with product code gol0000039 (a glass bottle) shattered and unusable. I called (315) 437-****. In answer a voice blurted the company name (kind of). I was immediately put on hold for maybe 20 minutes. Eventually, the guy picked up again but continued to...

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Price Affordability
3.6 (48 reviews)
2.4 (27 reviews)
Reviewer's quote

I placed an order over a month ago I requested a status. I was told it was canceled. I accidentally placed two orders one was canceled one was not. You debited my account for one of the orders I am still waiting to receive it a month later I cant reach a human being to find out the status of my...

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...Yank! I have always managed to get my orders and at a good price also. I have always ordered the amount to get the free shipping. I usually get my order within a week...

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Vitacost and VitaGlo Pros and Cons

Pros
  • Prices are good
  • Fast delivery
  • Have good discounts
  • Price
  • Shipping
  • Product
Cons
  • Wait too long on phone
  • Poor customer service
  • Customer service responses
  • Customer service
  • Unreliable shipping
  • Never shipped product

Vitacost and VitaGlo Most Positive Reviews

Top rated reviews
5

I love vitacost and order from them frequently, but enough is enough. I'm getting vitacost ads in my inbox several time...

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5

I have had nothing but excellent service from VitaGlo. I have known Mike, the proprietor, since 1988 when he opened his...

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5

My recent order (# 1955****) was left in a common postal area at our gated community. My neighbor found it and brought i...

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4.7

"On 8/28/14 I ordered 4-2.7 lbs of Garden of Life Raw Meal Meal Replacement-Raw Cacao flavor. It is now 9/4/14, and I...

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Vitacost and VitaGlo Most Critical Reviews

Lowest rated reviews
1

I ordered 1 item and Vitacost offered a discount for each additional item purchased. I ordered 6 items for a total of $5...

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1

terrible company....ordered a part for my juicer...was immediately charged but never saw the product. After multiple...

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1

I have made a mistake when I left Iherb to deal with this site. I placed an order with them 5 weeks ago, but haven't rec...

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1

I placed an order over a month ago with this company and had yet to receive it. When I called the business to check the...

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Vitacost and VitaGlo Latest Reviews

Recent published reviews
No votes

I was ordered October 25 to international shipping to my family
But still not getting yet.. I contact customer service tw...

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4.4

I was worried about ordering from vitaglo.com after reading these reviews, but it did anyways. As opposed to a lot of...

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3.5

I placed an order over a month ago I requested a status. I was told it was canceled. I accidentally placed two orders...

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No votes

I called to inquire about my Ester C vitamin delivery and was told that they were back ordered. When I questioned the ti...

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Vitacost and VitaGlo Products and Services

Most reviewed product and services
  • Vitacost Shipping Service (12 reviews)
  • Vitacost Manager (1 review)
  • Vitacost Supplement (1 review)
  • Vitaglo Shipping Service (25 reviews)
  • Vitaglo Owner (1 review)