Vistaprint vs Zazzle: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vistaprint and Zazzle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Vistaprint

2.3

Zazzle

Has verified representatives

2.6

Vistaprint

Zazzle

Vistaprint and Zazzle Overview

Total reviews

114

283

Company responses

190

Issues resolved

Zazzle was first mentioned on PissedConsumer on May 8, 2010 and since then this brand received 283 reviews. It is 169 reviews more than Vistaprint received since Sep 29, 2007.

Vistaprint and Zazzle Consumer Ratings

Rank

13 out of 253 in Printing category

30 out of 475 in Auctions and Marketplaces category

Customer service

7 in category

89 in category

Website

11 in category

48 in category

Product or Service Quality

12 in category

71 in category

Vistaprint and Zazzle Rating Details

Customer service

2 (25 reviews)

1.2 (122 reviews)

Reviewer's quote

...They added them again with NO CHARGE! Both customer representatives I worked with were great! Absolutely no complaints. Will continue ordering from here. Everything was great quality too!..

Brooke S

I made an order last week for some custom bingo cards for a work event. One of the spots on the card said, "ever been to Disneyland." I received an email two days later saying that my cards could not be made because it violated their copyright agreement. Ok, it's frustrating that I was not notified...

ta m

Website

2.5 (23 reviews)

2.4 (118 reviews)

Reviewer's quote

I ordered 2 t-shirts for printing on Vistaprint website. Expected delivery date was 1st Nov. Instead of deliverey message I got email (at 21:30 on 1st November) that your refund has been initiated...

AMIT C

I ordered a spiral notebook with a custom image on the cover for a birthday. The estimated delivery was January 28. When I didn’t receive it I emailed customer service stating their graphic appeared to show it had already been delivered. I’m fine with misreading the graphic or being told it was...

PissedConsumer1459399

Product or Service Quality

1.9 (22 reviews)

1.7 (97 reviews)

Reviewer's quote

I ordered checks on February 28th after discovering that Vista Print was a certified bank affiliate. My checks were supposed to arrive on the 6th, they didn't so I waited until the 8th to contact them to give it the benefit of the doubt. I was told via IM that they had no tracking number put on my...

PissedConsumer1209367

...Their customer service was awful and no one would listen. Some of them hung up on me, and eventually my emails went unanswered. I had signed up originally for their subscription deal (spending $9...

Meghan H

Vistaprint and Zazzle Pros and Cons

Pros

Prices
Selection
Products

Easy to use website
Product selection
Quality

Cons

Customer service
On-hold time
Non-transparent ordering process

Customer service
Difficult to contact directly
Slow refund

Vistaprint and Zazzle Most Positive Reviews

Top rated reviews

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

I just received my order from Zazzle.co.uk. A bit late ? Maybe, about 2 weeks delayed. Dissatisfied ? *** no, man!
Why a...

Vistaprint and Zazzle Most Critical Reviews

Lowest rated reviews

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

This company is a joke! I don't even know how they are still in business. Terrible customer service (if any at all). I p...

Vistaprint and Zazzle Latest Reviews

Recent published reviews

3.8

I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it...

Read all 114 reviews

Trying ask bout my order Asking whystuff is ,, Why customer service nobody picks up THE phone !…

Read all 283 reviews

Vistaprint and Zazzle Products and Services

Most reviewed product and services

Vistaprint Customer Care (17 reviews)
Vistaprint Printing Service (14 reviews)
Vistaprint Shipping Service (4 reviews)

Zazzle Shipping Service (60 reviews)
Zazzle Customer Care (18 reviews)
Zazzle Black Membership (10 reviews)

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