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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $577 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Printing options 2
  • Worse 1
  • Quick refund 1
  • Prices 1
  • Ease of use 1

Customers don't like

  • Customer service3
  • Non-transparent ordering process2
  • Shipping charge practices1
  • Quality of product1
  • Pricing1
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Xlibris

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Published book 4
  • Ripp off 3
  • Beginning 3
  • Value of basic publishing package 2
  • Prompt service 2

Customers don't like

  • Stole all proceeds3
  • Given the runaround3
  • Unresponsive to customer needs after they got your money2
  • Services2
  • Non payment of royalties2
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