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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $577 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Printing options 2
  • Prices 2
  • Ease of use 2
  • Customer service 2
  • Worse 1

Customers don't like

  • Customer service5
  • On-hold time2
  • Non-transparent ordering process2
  • Shipping charge practices1
  • Shipping1
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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Ripp off 5
  • Published book 5
  • Prompt service 4
  • Beginning 3
  • Value of basic publishing package 2

Customers don't like

  • Given the runaround5
  • Give you the run around5
  • Poor customer service4
  • Being scammed4
  • Want authors money not sales focused3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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