PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Visionworks and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Visionworks
WalMart

Visionworks and WalMart Overview

Total reviews
369
8939
Company responses
0
1
Issues resolved
2
82

Visionworks and WalMart Consumer Ratings

Rank
72 out of 471 in Medical Supplies and Equipment category
61 out of 321 in Supermarkets and Malls category
Customer service
60 in category
64 in category
Product or Service Quality
66 in category
52 in category
Price Affordability
68 in category
45 in category
Diversity of Products or Services
59 in category
62 in category

Visionworks and WalMart Rating Details

Customer service
1.7 (165 reviews)
1.6 (2890 reviews)
Reviewer's quote

...I will go into the store with an open mind tomorrow, But I do expect excellent customer service. My appointment is the with the General Manager, so I will also talk to him or her. Thank you for letting me vent...

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I was brought to customer service by a manager, where he explained what was going on. After they looked at the computer, I was told they could not give me a refund and I would have to call on line customer service I have called at least a dozen times, have a reference number for each of the twelve...

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Product or Service Quality
2 (133 reviews)
2.1 (2347 reviews)
Reviewer's quote

Although this was an exorbitant amount to pay for reading glasses I was assured by the sales clerk that these were of the highest quality and "they won't scratch. " I am an older person that is very gentle on my glasses. THEY SCRATCHED! When I went to the store I was told they would replace the...

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...The last place she needs to be is in customer service, because it took all I had not to go into the store and address this young lady. Instead I will leave it up to you. I have spent thousands of dollars in the past few months at Walmart...

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Price Affordability
2.3 (132 reviews)
2.8 (2271 reviews)
Reviewer's quote

...She said your price will be 230. 00. I said with my insurance? She said yes! Then my husband comes with his, sits down and she tells him the same thing...

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...Walmart lost our sale, we went to NTB & got the same tire for the original price before Walmart increased their's..

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Diversity of Products or Services
2.4 (126 reviews)
2.6 (2279 reviews)
Reviewer's quote

...In your Bend Oregon store it has been months since you have been able to provide those services. That is called false advertising and I will be contacting the State Attorney's office and filing civil complaints..

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...NOT ONE SINGLE TIME, I KNOW TO SOME PEOPLE 307 DOLLARS ISN'T MUCH, BUT TO ME It's A *** OF A LOT, SO PLEASE THINK TWICE BEFORE TRUSTING WALMART ONLINE SERVICES. THEY REALLY DON'T CARE ABOUT THERE CUSTOMERS AT ALL. Thank you again, Pissed Consumer at least you fought hard to help...

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Visionworks and WalMart Pros and Cons

Pros
  • Variety
  • Terrable
  • Receptionist was nice
  • Prices
  • Location
  • Convenience
Cons
  • Horrible customer service
  • Poor customer service representatives
  • Not-so-caring-staff
  • Customer service
  • Service
  • Management

Visionworks and WalMart Most Positive Reviews

Top rated reviews
5

I had to go into this location to see what all the hype was about and had an AWESOME experience. Everyone was very...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

I went to the Collierville store on Byhalia and Poplar to buy some new glasses. The staff was very friendly and kind....

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Visionworks and WalMart Most Critical Reviews

Lowest rated reviews
1

I will never go to this store again. I took my 6 year old in for an eye exam, which we waited over 45 minutes after our...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

My ins.allows 129.00 towards a frame.Visioncrooks in Lancaster Pa.Gave me a wopping 20.00 off? They she blamed it on...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Visionworks and WalMart Latest Reviews

Recent published reviews
1.5

I purchased glasses at vision works#314 on 12/5/20. i paid $282.00 for reading glasses. Although this was an exorbitant...

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No votes

LikeREJECT CARD INFORMATION IF IT DOES NOT MATCH THE PERSON ADDRESS AND IDENTITY

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2.3

We had an eye appointment and purchased 2 pairs of frames almost 3 weeks ago and are unable to reach anyone for an...

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1

Artesia NM Walmart management sucks . They have never gotten my pickup order right. I dont have any problems whit any...

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Visionworks and WalMart Products and Services

Most reviewed product and services
  • Visionworks Eyeglasses (73 reviews)
  • Visionworks Customer Care (55 reviews)
  • Visionworks Eye Exam (30 reviews)
  • Walmart Customer Care (787 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)