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Visionworks
Walmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Visionworks

Visionworks

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 329 TOTAL REVIEWS
Rank
61 out of 626
in Medical Supplies and Equipment category
Rating Details
Customer service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    128
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    16%
Top Products and Services
1.7
72 reviews
2.8
53 reviews
1.3
28 reviews
Walmart

Walmart

2.2
  • 71 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8196 TOTAL REVIEWS
Rank
50 out of 612
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    257
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    30%
Top Products and Services
2.6
702 reviews
2.5
539 reviews
3
433 reviews

How would you compare Visionworks vs Walmart?

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Anonymous
#1748537
Customer service
very poor, visionworks managers do not listen to shoppers when trying to explain the problem, upsetting the customer even more until the problem has escalated beyond reasoning by both parties.
Product or Service Quality
exams are not done correctly / glasses were unwearable, like looking thru a fish bowl, visionworks employee said that was because my vision had gotten worse in the last 6 months, if that were true why could I still see out of my old ones which I was replacing because they were scratched.
I have something else to compare
glasses were like the fun house at a carnival, everything distorted, my old glasses which I got at the VA clinic were scratched and I was trying to get some that my last longer.

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