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Vida Vacations

Hotels and Resorts
  • 13 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $15.9K AVERAGE LOSS
2.5
Customer service
Location
Staff
Exchange, Refund and Cancellation Policy
Website
  • Beautiful location 11
  • Pool 6
  • People at the front desk 5
  • Waiters 5
  • Service staff 4

Customers don't like

  • Sales pitch6
  • Being mislead5
  • Being misleaded5
  • Sales staff5
  • Being misled4
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.9
Customer service
Location
Staff
Exchange, Refund and Cancellation Policy
Website
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Sheets and towels were white 1
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Long wait times on phone2
  • Salespeople2
  • Staff was not friendly or welcoming2
  • Unclean room2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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