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Victorias Secret

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Style 4
  • What they use to offer 3
  • Fits well 1
  • Offer i never received 1
  • Nice customer service reps 1

Customers don't like

  • Being disappointed7
  • Rude sales staff7
  • Rude manager6
  • Being ripped off5
  • Rude customer service3
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 666 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Variety of items 4

Customers don't like

  • Misinformation22
  • Long shipping time19
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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