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Victorias Secret

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $156 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Style 4
  • What they use to offer 3
  • Them 10 years ago 1
  • Offer i never received 1
  • Nice customer service reps 1

Customers don't like

  • Rude sales staff5
  • Salesclerks on floor and cashiers3
  • Rude manager3
  • Being disappointed3
  • Second class customer2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 838 TOTAL REVIEWS
  • $44.5K CLAIMED LOSSES
  • $216 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of products 14
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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