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Victorias Secret

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Style 4
  • What they use to offer 3
  • Fits well 1
  • Offer i never received 1
  • Nice customer service reps 1

Customers don't like

  • Rude sales staff5
  • Being disappointed3
  • Rude manager3
  • Potential health hazard2
  • Second class customer2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 712 TOTAL REVIEWS
  • $26.9K CLAIMED LOSSES
  • $157 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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