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Vivid Seats
Viagogo

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vivid Seats

Vivid Seats

1.4
  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1433 TOTAL REVIEWS
Rank
21 out of 267
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    920
  • SUCCESSFUL
    32%
  • AVG CALL DURATION
    04:17
  • ISSUES RESOLVED
    10%
Top Products and Services
1.3
179 reviews
1.3
125 reviews
1.4
79 reviews
Viagogo

Viagogo

1.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 938 TOTAL REVIEWS
Rank
22 out of 267
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    4127
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    02:01
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
159 reviews
1.1
107 reviews
1.6
68 reviews

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