Start a new comparison
Delete

Viagogo

Tickets
  • 1 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $643 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Idea of getting a ticket from them 3
  • Easy website 2
  • Looked like respectable site 2
  • Was lead to believe they had the last 22 tickets 2
  • Website flow is perfect and words fine 1

Customers don't like

  • I have fallen into a scam14
  • Have no customer service email of phone number7
  • No customer service7
  • Paying overinflated prices7
  • Customer service6
Delete

Vivid Seats

Tickets
  • 22 ISSUES RESOLVED
  • 847 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $620 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • One of the agents was very helpful 6
  • Availability of tickets 5
  • It was easy to purchase tickets 5
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale45
  • Customer service44
  • Refund policy35
  • Hidden fees30
  • Service28
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.