PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Viagogo Uk and Viagogo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Viagogo Uk
Viagogo

Viagogo Uk and Viagogo Overview

Total reviews 79 1031
Company responses 0 0
Issues resolved 0 4

Viagogo Uk and Viagogo Consumer Ratings

Rank
43 out of 205 in Tickets category
23 out of 205 in Tickets category
Website
35 in category
18 in category
Customer service
38 in category
25 in category
Price Affordability
39 in category
22 in category
Value for money
30 in category
17 in category

Viagogo Uk and Viagogo Rating Details

Website
1.3 (45 reviews)
1.6 (401 reviews)
Reviewer's quote

Bought tickets by accident as the website is no 1 on google . In the beginning it was strange the price was much higher as advertised on event website . Viagogo website is smart , immediately shows tickets selling fas be quick ..

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...event,the night I called after seeing it was canceled they said they needed time to process requests,not 24hrs after that phone call the following morning the website showed postponed indefinitely,these scammers have over $500 for a ticket I purchased in Jan 2020 for the Post Malone concert in SF at the Chase Center in March,its been 5 months,how long is it legal for these bastards to hold onto money ...

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Customer service
1 (44 reviews)
1.2 (415 reviews)
Reviewer's quote

This fee is clearly displayed in the check-out process and covers the cost of maintaining the viagogo platform, providing customer service and sending tickets. The delivery fee which you have been charged is a standard handling fee for all orders. This fee covers the support of the delivery process...

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...Note: this address is not the Customer Service address. Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response. For Customer Service enquiries, please visit our help centre...

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Price Affordability
1.1 (43 reviews)
1.5 (378 reviews)
Reviewer's quote

...They dont have a lot of money to be lining the pockets of viagogo that have cashed in over 3 times the price of what they could have had these tickets for. it blows my mind a company can operate like this..

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Purchased 2 ticket for u2 Melbourne and they sold for 550$ when on the official website are half price and 3 days before the concert jo ticket has been received. Completely ripped off. Avoid this awful website..

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Value for money
1.1 (42 reviews)
1.4 (388 reviews)
Reviewer's quote

...Please allow for up to 10 days to receive the money back to your account. viagogo is a platform that enables ticket sellers to reach customers. Ticket sellers range from individuals with a spare ticket, to multi-national event organisers...

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...$254 was hard earned pandemic money and NOT UNEMPLOYMENT FUNDS..

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Viagogo Uk and Viagogo Pros and Cons

Pros
  • Nervous about getting my tickets
  • Was lead to believe they had the last 22 tickets
  • Setting up the sale was fairly simple
  • Looked like respectable site
  • Unreliable
  • That they had tickets we wanted
Cons
  • Customer service
  • Fraudulent
  • Paying overinflated prices
  • Customer service
  • No phone support
  • I have fallen into a scam

Viagogo Uk and Viagogo Most Positive Reviews

Top rated reviews
3.2

I purchased Foo Fighter tickets back in April 2017. I used the wrong Email address to purchase them which was...

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5

I need to know if I have got the right tickets as I’m in Australia but on my bank statement it’s saying USA I don’t...

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No votes
5

I need to cancel my order I can’t attend the show. Can you please call me at @ (760)818-3828

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Viagogo Uk and Viagogo Most Critical Reviews

Lowest rated reviews
1

My wife paid £81.99 each for tickets to see Lionel Richie on 14/03/2015 the tickets received where only the value of...

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1

Viagogo is a beautiful and easy to use website. Right until you pay your hard earned money.

Right after your money was...

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1

In December 2014 I purchased 2 tickets to see Metallica in Sweden for August 2015. 2 days before the flight VIAGOGO...

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1

Viagogo have scammed me out of my money.

On april 29 I sold three tickets on the site. The next morning they were coll...

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Viagogo Uk and Viagogo Latest Reviews

Recent published reviews
No votes

Need order ID to contact service agent. Exactly what I’m calling abojt

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1

Wrong ticket dates issued and on top of that to make matters worst, the concert has been rescheduled and I either need a...

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No votes

During booking process you are bombarded with messages like: "Only 2.30 minutes left!" "Don't miss out on this amazing c...

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1

On 9/18/2020 I received an email from event organizer that the event I purchased tickets for back in Jan 2020 to a Post...

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Viagogo Uk and Viagogo Products and Services

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