PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Viagogo and Viagogo South Africa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Viagogo
Viagogo South Africa

Viagogo and Viagogo South Africa Overview

Total reviews
1028
89
Company responses
0
0
Issues resolved
4
0

Viagogo and Viagogo South Africa Consumer Ratings

Rank
25 out of 203 in Tickets category
37 out of 203 in Tickets category
Customer service
23 in category
26 in category
Website
19 in category
23 in category
Value for money
13 in category
30 in category
Price Affordability
22 in category
32 in category

Viagogo and Viagogo South Africa Rating Details

Customer service
1.2 (414 reviews)
1.2 (46 reviews)
Reviewer's quote

...Note: this address is not the Customer Service address. Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response. For Customer Service enquiries, please visit our help centre...

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Carlos Santana: South Africa concert 14 April 2018 The show is tonight and I did not receive the tickets, after numerous emails to customer service I keep on getting the same generic email” they guarantee that i will receive the tickets and that event organizers often only release tickets just...

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Website
1.6 (394 reviews)
1.5 (46 reviews)
Reviewer's quote

...Is something broken on the website. Need help right now..

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You can relist the tickets for resale but there is nowhere on their website that one can lodge a complaint or contact them directly. Furthermore when compiling your banking details to pay, the eventual price is not displayed. Only after you submit your details to complete the transaction, do these...

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Value for money
1.4 (386 reviews)
1.1 (45 reviews)
Reviewer's quote

...Next year, I would have to fly in from the US, which means more money and who even knows if we will be able to fly next year. It's not my fault, I want my money back..

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...I used my last money to for my sons 10th birthday wish to see the SAfrican rugby play live. I am beyond heartbroken. Please help..

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Price Affordability
1.5 (376 reviews)
1.2 (47 reviews)
Reviewer's quote

Purchased 2 ticket for u2 Melbourne and they sold for 550$ when on the official website are half price and 3 days before the concert jo ticket has been received. Completely ripped off. Avoid this awful website..

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...You think you are purchasing tickets via the theatre, but you are purchasing through the Viagogo site at triple the price. This is a fraudulent practise. It is also impossible to contact the the company to get help...

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Viagogo and Viagogo South Africa Pros and Cons

Pros
  • Looked like respectable site
  • That they had tickets we wanted
  • Looked like a reputable place to buy tickets
  • Ripped off
  • Xxxx
  • Speed of response
Cons
  • Customer service
  • Poor customer service
  • No phone support
  • Being ripped off
  • All off it
  • No contact number

Viagogo and Viagogo South Africa Most Positive Reviews

Top rated reviews
5

I need to know if I have got the right tickets as I’m in Australia but on my bank statement it’s saying USA I don’t...

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5

I booked on line on the start of the balcony .. now Im right at the back with my husband rowNN155 & N156 on block M . ....

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5

I need to cancel my order I can’t attend the show. Can you please call me at @ (760)818-3828

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3.4

I tried to sell tickets for sevens rugby- my credit card has been debited with the sellers fee, I need contact details...

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Viagogo and Viagogo South Africa Most Critical Reviews

Lowest rated reviews
1

Viagogo is a beautiful and easy to use website. Right until you pay your hard earned money.

Right after your money was...

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1

We. Had the worsed experience with Viagogo. Bought 19 tuckets for the Cape Town 7's and only received 5 tickets. Also...

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1

Viagogo have scammed me out of my money.

On april 29 I sold three tickets on the site. The next morning they were coll...

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1

Viagogo should not be allowed to trade ! I have never bought online tickets before for Kirstenbosh, and when I googled...

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Viagogo and Viagogo South Africa Latest Reviews

Recent published reviews
1

I purchased a ticket to see The Eagles at Wembley. Show was first changed from Saturday to Friday. Next it was...

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No votes

Want to speak to concultant please regarding overcharge of tickets

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No votes

Have been totally unable to get a response from Viagogo re a refund for tickets purchased for an event which has been...

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No votes

RIP OFF PAID R 2000.for 5 tickets value R 250.00

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Viagogo and Viagogo South Africa Products and Services

Most reviewed product and services
  • Viagogo Shipping Service (175 reviews)
  • Viagogo Concert Ticket (125 reviews)
  • Viagogo Customer Care (105 reviews)
  • Viagogo South Africa Concert Ticket (11 reviews)
  • Viagogo South Africa Rugby Ticket (8 reviews)
  • Viagogo South Africa Monster Jam Event Ticket (7 reviews)