Viacom vs Wide Open West

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Viacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $54.4K AVERAGE LOSS
1.0
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability

No items

Customers don't like

  • Terminating innocent peoples channels for no reason1
  • Violating fair use protection1

Products by Viacom

No items

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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $7.9K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Nothing at all 1
  • Price 1

Customers don't like

  • Poor customer service10
  • Customer service8
  • Lying salesman5
  • Customer disservice4
  • Time it takes to get a technician4

Products by Wide Open West

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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