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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 952 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Coverage area 15
  • Coverage 10
  • Seem to have better coverage than most providers 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • Customer service23
  • No resolution to problem9
  • Problem resolution7
  • Deceitful salesperson7
  • Passed around from one department to another6
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $63.2K CLAIMED LOSSES
  • $602 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1
  • Connectivity 1

Customers don't like

  • Customer service17
  • Fraudulent misrepresentation5
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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