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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 779 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Coverage area 13
  • Seem to have better coverage than most providers 9
  • Coverage 6
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service10
  • Problem resolution10
  • Ignorant customer service people10
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $412 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Being mislead and wasting my time3
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Poor customer service3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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