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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 951 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Coverage area 15
  • Coverage 10
  • Seem to have better coverage than most providers 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • Customer service23
  • No resolution to problem9
  • Problem resolution7
  • Deceitful salesperson7
  • Passed around from one department to another6
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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability

No items

Customers don't like

  • Customer service2
  • Refurbished replacement1
  • Pretending to be supervisors1
  • Getting a defective phone1
  • Being blamed for a bad phone1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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