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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2313 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Told one thing and going doing another6
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 112 TOTAL REVIEWS
  • $90.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.2
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • It was a rip off from the begining 6
  • First gotcha conversations 2

Customers don't like

  • Bad program bad product bad customer service4
  • Snotty customer service operators3
  • Not being able to cancel bad service3
  • Lie to you and will not cancel3
  • Will not allow me to cancel2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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