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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2230 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.1
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • It was a rip off from the begining 3
  • First gotcha conversations 1

Customers don't like

  • Staff2
  • Will not allow me to cancel1
  • Unprofessinal1
  • Tried to cancel for 2 years1
  • Snotty customer service operators1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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