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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2247 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $847 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 585 TOTAL REVIEWS
  • $97.4K CLAIMED LOSSES
  • $686 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Price6
  • Unwillingness to rectify situation4
  • Service4
  • Dishonest service tech4
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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