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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2115 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Billing practices10
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Xfinity

Telecommunications
  • 2 ISSUES RESOLVED
  • 492 TOTAL REVIEWS
  • $58.8K CLAIMED LOSSES
  • $507 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed 5
  • Hearing of same horrible experience from others 3
  • Installer 3
  • That i was not only one being screwed 3
  • Promotional prices 2

Customers don't like

  • Customer service12
  • Service11
  • Poor customer service8
  • Price8
  • Unwillingness to rectify situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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