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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2095 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 5
  • You are a bunch of overcharging crooks 4
  • Great coverage 3
  • Tv 3
  • Terrible service 3

Customers don't like

  • Incompetent customer service82
  • Poor service30
  • Customer service14
  • Bait and switch13
  • Fraudulent tactics9
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • That i have other internet companies to use 2
  • Reading the negative reviews 2
  • Original customer service phone calls 1
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service6
  • Excuses for lack of action5
  • Lack of internet speed and the customer service4
  • Wait for repairs4
  • Poor service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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