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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2313 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Told one thing and going doing another6
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Reading the negative reviews 3
  • That i have other internet companies to use 2
  • Services while had them 2
  • Original customer service phone calls 2
  • Customer service is nice 2

Customers don't like

  • Reliability of service5
  • Customer service5
  • Speed4
  • Lack of accountability4
  • Being stuck with this company4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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