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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2306 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $966 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Sales practices6
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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Price 1
  • Nada 1

Customers don't like

  • Customer service18
  • Lying salesman3
  • Slow equipment and poor quality2
  • Horrific practices2
  • Customer disservice2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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