Verizon vs Wide Open West

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Verizon

Telecommunications
  • 10 ISSUES RESOLVED
  • 2064 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service15
  • Bait and switch14
  • Billing practices10

Products by Verizon

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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $7.9K AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Nothing at all 1
  • Price 1

Customers don't like

  • Poor customer service10
  • Customer service8
  • Lying salesman5
  • Customer disservice4
  • Time it takes to get a technician4

Products by Wide Open West

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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