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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2168 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • Have occasional customer service people who are awesome 3
  • You are a bunch of overcharging crooks 3
  • Tv 3

Customers don't like

  • Incompetent customer service27
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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Vyve Broadband

Telecommunications
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $53.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet when it works 5
  • No contract 4
  • When it works it is great 3
  • Month to month billing 2
  • Tv is good 1

Customers don't like

  • Customer service6
  • Poor value4
  • Quality of service4
  • Bundle deal3
  • Overpriced3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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