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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2167 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Have occasional customer service people who are awesome 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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Videostripe

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 268 COMPANY RESPONSES
  • 271 TOTAL REVIEWS
3.0
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • That my bank is fighting this for me 3
  • Way they abused me 3
  • Easy cancellation 2
  • Cancelled for me 1
  • Fghfgh 1

Customers don't like

  • Unauthorised payment14
  • Fraudulent charge10
  • Unauthorised transaction8
  • Videostripe4
  • Waking up and finding money missing from my account2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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