Verizon vs Verizon Wireless

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Verizon

Telecommunications
  • 10 ISSUES RESOLVED
  • 2064 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service15
  • Bait and switch14
  • Billing practices10

Products by Verizon

No items

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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 13
  • Seem to have better coverage than most providers 9
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Problem resolution10

Products by Verizon Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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