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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2158 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 833 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 14
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem10
  • Deceitful salesperson7
  • Problem resolution7
  • Broken promises5
  • Multiple issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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