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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Have occasional customer service people who are awesome 3
  • Terrible service 3
  • Tv 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • Incompetent customer service76
  • Poor service25
  • Customer service15
  • Bait and switch13
  • Billing practices8
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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 775 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 12
  • Seem to have better coverage than most providers 9
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Deceitful sales9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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